Clinical Informatics Specialist

About the role

The Clinical Informatics Specialist serves as a liaison between clinicians, clinical operations, and technology teams to optimize the use of electronic health record (EHR) systems and clinical applications. This role provides frontline support for providers and clinical staff, delivers Cerner training and personalization services, and promotes effective use of clinical information systems. The ideal candidate will possess Cerner expertise and experience supporting providers in an inpatient hospital setting.

Responsibilities

• Provide onsite clinical informatics support for physicians, nurses, and clinical staff.
• Serve as a subject matter expert for Cerner applications, workflows, and provider-facing functionality.
• Lead provider onboarding, personalization, and customization sessions for new providers.
• Support providers with PowerChart navigation, order entry, favorites management, and workflow optimization.
• Collaborate with physicians, nurses, and operational leaders to evaluate current workflows and recommend process improvements.
• Analyze clinical and organizational needs and translate requirements into system improvements.
• Lead basic to moderately complex clinical informatics projects and initiatives.
• Support implementation, testing, validation, and optimization of clinical applications.
• Develop training materials and deliver end-user education for providers and clinical staff.
• Participate in scenario creation, test script development, and user acceptance testing (UAT).
• Support provider badge authentication and access management processes, including Imprivata enrollment and administration.

Requirements

• Minimum 5 years of Clinical Informatics, Healthcare IT, or Cerner-related experience.
• Minimum 5 years of clinical healthcare experience within a hospital or healthcare setting.
• Hands-on experience supporting Cerner applications in an inpatient environment.
• Experience providing physician/provider support, onboarding, personalization, and training.
• Knowledge of Cerner PowerChart, provider workflows, order entry, and clinical documentation processes.
• Experience navigating electronic medical records (EMRs) and understanding clinical workflows.
• Communication and interpersonal skills to work effectively with multidisciplinary teams.
• Critical thinking, analytical, troubleshooting, and problem-solving skills.
• Ability to work independently with minimal supervision in a fast-paced healthcare environment.

Qualifications

• Bachelor's degree in Healthcare Administration, Nursing, Clinical Informatics, Health Information Management, Information Systems, or a related healthcare discipline.
• Experience with Imprivata or similar clinical authentication and badge-access solutions.
• Previous experience supporting physician adoption, EHR optimization, and clinical application implementations.
• Clinical background such as Nursing, Allied Health, or other direct patient care experience.

Skills

• Cerner expertise.
• Strong communication and interpersonal skills.
• Proven ability to work independently and collaboratively.
• Experience with Cerner PowerChart and provider workflows.
• Knowledge of electronic medical records (EMRs) and clinical documentation processes.

Benefits

Everforth Apex offers a comprehensive benefits package including medical, dental, vision, life, disability, and other insurance plans. We also provide an ESPP (employee stock purchase program), a 401K program with a company match, and a HSA (Health Savings Account on the HDHP plan). Additionally, we offer a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program, and other discounts. Professional development opportunities include an on-demand training program, access to certification prep, and a library of technical and leadership courses/books/seminars. We also offer certification discounts and other perks to associations such as CompTIA and IIBA. For more information, refer to the 'Welcome Packet' provided by an Everforth Apex team member.

Pay

Details on pay structure are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.