Clinical Informaticist I - Converge Clinical Informatics

About the Role

The Clinical Informaticist assists in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. This role maintains an end-user centric focus, contributing to system analysis, testing, documentation, education, evaluation, implementation, and optimization activities to improve technology adoption, workflow efficiencies, and patient safety. The position provides continuous support to identify opportunities for clinical information system improvement.

Responsibilities

• Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
• Focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries, creating efficiencies and improving patient safety.
• Contribute to knowledge transfer and dissemination of best practices using information structures, processes, and technology.
• Assess clinicians for efficient and effective use of clinical information systems related to patient care, user satisfaction, clinical productivity, and quality outcomes.
• Collaborate in the development and/or revision of initiatives or programs related to data collection, retrieval, analysis, and interpretation to optimize patient outcomes and operational efficiency.
• Identify and implement improvement opportunities in workflow processes and clinical information systems as they relate to clinicians/providers.
• Provide end-user support to clinicians using critical thinking and troubleshooting skills.
• Demonstrate effective communication and interpersonal skills when interacting with individuals and groups.
• Apply a sound understanding of clinical practice as it pertains to the integration of clinical information systems and their impact on end users.
• Report identified EHR (Electronic Health Records) compliance issues/concerns at the ministry level and escalate using the proper chain of command.
• Provide ongoing end-user clinical health information support for upgrades, new releases, and enhanced functionality.
• Communicate system changes, new functionality, workflow process changes, and downtime procedures to clinical end users.
• Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication and meet business and financial requirements.
• Work under minimal supervision, elevating questions, problems, and challenges to senior team members for direction or expertise on new assignments.
• Require minimal instruction on day-to-day work; detailed instructions provided for new assignments.
• Escalate operational problems and technical issues to senior team members and management.
• Make decisions regarding own work, primarily on routine cases.
• Set priorities, plan, and manage a diverse set of tasks.
• Provide effective customer service by being courteous, polite, and friendly.
• Participate in discovery visits and workflow reviews as part of pre-implementation activities.
• May be required to work long hours during critical problems.
• Responsible for other duties and special projects as assigned.

Requirements

• Bachelor’s degree with a healthcare designation or 4 years of clinical experience with a clinical certification or licensure (degree strongly preferred).
• Strong knowledge of clinical information systems, clinical informatics, data management, and administration.
• Advanced knowledge of Microsoft Office products.
• Excellent verbal and written communication skills, strong interpersonal skills, and the ability to work independently and as part of a team.

Qualifications

• 1-3 years of previous clinical informatics experience or equivalent (preferred).
• Valid Driver’s License.
• Clinical certification or licensure (e.g., RN, LVN, RT) strongly preferred.
• Epic certification/accreditation/self-proficiency preferred.

Schedule

8 AM – 5 PM, Monday through Friday.

Work Type

Full Time.