Clinical Field Supervisor - North Shore (FULL TIME)

Position Summary / General Scope

The Clinical Field Supervisor is a Paramedic who also serves as a critical operational leader, acting as liaison and providing support in the day-to-day field operations.

Responsibilities

• Mentor employees conduct and performance (in evaluations if applicable) and provide counsel with the goal of developing a team-oriented approach with positive results.
• Identify policy violations, initiate and issue disciplinary actions to identified staff with the goal of re-educating, supporting and promoting the staff’s improvement in the areas needed.
• Provide coaching, lead by example, utilize opportunities for teaching and/or evaluation for staff on multi-casualty incidents with the goal of reviewing each call for continuous improvement and compliance with existing policies.
• Aid in driving, supporting and improving performance management.
• Remain accessible and as a resource at all times.
• Ensure that all field personnel maintain and carry all state required certifications, licensure and documentation at all times.
• Consistently perform all duties of an EMT/Paramedic with high level of proficiency.
• Absorb coverage for open shifts with appropriate employee assignments or by filling as needed.
• Investigate incidents involving assigned units and communicate with the Operations Manager on status of assigned units and other identified concerns.
• Assess daily staffing and equipment needs; assign replacements, and schedule service as necessary.
• Participate in interviewing and selection process if applicable and as needed.
• Adhere to all company policies and procedures.
• Facilitate unit development and staffing in emergency situations and respond to the scene of mass casualty or unusual medical incidents as needed.
• Assist with employee schedules and review for call outs, updating as necessary for payroll verification.
• Respond to employee injuries, accidents and exposures upon notification, provide support, assist employees in completing reports of the incidents and in obtaining care as needed.
• Complete and submit supervisory reports regarding employee incidents, accidents and injuries, ensuring proper reporting and review is completed.
• Inspect all assigned stations, vehicles and equipment for cleanliness and Division maintenance.
• Attend external and internal meetings as necessary/required.
• Comply with all employment laws and support affirmative action, equal opportunity, and diversity goals.
• Ensure accurate, real-time documentation is completed as required.
• Perform active dispatch duties as needed.
• Support training and quality improvement initiatives.
• Maintain knowledge of and comply with all company policies, procedures, and guidelines at all times.
• Must maintain a reliable attendance record.
• Completes other duties as requested and assigned.

Requirements

• Ability to function in a dual supervisory / Paramedic role.
• Ability to meet the essential duties and physical, mental and sensory requirements of the position at all times.
• Comply with UDS drug screening at any and all times.
• Verification and maintenance of acceptable motor vehicle driving record, verification required annually.
• Maintains satisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.
• Physical, Mental and Sensory Requirements