Clinical Field Supervisor - Boston Area (Full Time)

Position Summary / General Scope

The Clinical Field Supervisor is a Paramedic who also serves as a critical operational leader, acting as a liaison and providing support in the day-to-day field operations.

Responsibilities

• Mentor employees and conduct performance evaluations (if applicable) to develop a team-oriented approach with positive results.
• Identify policy violations and initiate disciplinary actions to support staff's improvement in areas needed.
• Provide coaching, lead by example, and teach staff on multi-casualty incidents with the goal of continuous improvement and compliance with policies.
• Afford accessibility and serve as a resource at all times.
• Ensure all field personnel maintain and carry all state-required certifications, licenses, and documentation at all times.
• Perform all duties of an EMT/Paramedic with high proficiency.
• Occasionally cover open shifts with appropriate employee assignments or by filling as needed.
• Investigate incidents involving assigned units and communicate with the Operations Manager on their status.
• Assess daily staffing and equipment needs; assign replacements, and schedule service as necessary.
• Participate in interviewing and selection processes if applicable and as needed.
• Adhere to all company policies and procedures.
• Facilitate unit development and staffing in emergency situations and respond to mass casualty or unusual medical incidents as needed.
• Assist with employee schedules and review for call-outs, updating as necessary for payroll verification.
• Respond to employee injuries, accidents, and exposures upon notification, provide support, assist employees in completing incident reports, and obtain care as needed.
• Complete and submit supervisory reports regarding employee incidents, accidents, and injuries, ensuring proper reporting and review is completed.
• Inspect all assigned stations, vehicles, and equipment for cleanliness and Division maintenance.
• Attend external and internal meetings as necessary/required.
• Comply with all employment laws and support affirmative action, equal opportunity, and diversity goals.
• Ensure accurate, real-time documentation is completed as required.
• Support training and quality improvement initiatives.
• Maintain knowledge of and comply with all company policies, procedures, and guidelines at all times.
• Must maintain a reliable attendance record.
• Completes other duties as requested and assigned.

Requirements

• Ability to function in a dual supervisory / Paramedic role.
• Ability to meet the essential duties and physical, mental, and sensory requirements of the position at all times.
• Comply with UDS drug screening at any and all times.
• Verification and maintenance of acceptable motor vehicle driving record, verification required annually.
• Maintain satisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.
• Physical, mental, and sensory requirements include significant physical strength, dexterity, and the ability to function in very adverse environments.