Clinical Enablement Manager - Doctor & Dental Assistant Programs

The Clinical Enablement Manager is the field engine that turns clinical programs into daily habits for doctors and dental assistants. This role delivers training, coaches chairside, and integrates new protocols, technologies, and service lines into office workflows across the network. The Clinical Enablement Manager partners with the Senior Director of Learning and Development, Regional Dental Directors, regional Directors of Operations, Practice Managers, L&D, HR, Talent Acquisition, and Clinical Operations. Doctors and assistants are trained as a team, because case acceptance, efficiency, and patient experience depend on how the doctor-assistant pair works together. Success is measured by sustained skill adoption, provider performance lift, faster time-to-competency for new team members, and consistent care across all practices — not by training volume. Essential Job Responsibilities Doctor Enablement & Skill AdoptionDeliver in-office and virtual training on dentrix ascend pms, clinical protocols, treatment planning, and case presentationCoach doctors chairside on new procedures, technology, and service linesReinforce adoption through huddles, peer learning, study clubs, and follow-up coachingPartner with Regional Dental Directors to drive behavior change and reduce variability in care Dental Assistant Enablement & Skill AdoptionTrain assistants on chairside protocols, four-handed dentistry, sterilization and infection control, and room turnoverBuild assistant competency in technology (intraoral scanners, imaging, digital workflows) and new service linesTrain assistants to support case acceptance: patient education, clinical notes, and scheduling handoffsDeliver expanded-function (EFDA) and career-pathway training where state regulations allow Implementation of Clinical InitiativesExecute rollouts of new clinical programs as directed by leadership (e.g., clear aligners, implants, scanners, AI tools)Ensure each office rollout includes:TrainingWorkflow integrationPerformance trackingRun pre-launch readiness checks and post-launch audits at 30, 60, and 90 daysDocument lessons learned and refine the rollout playbook between waves Provider & Team Performance SupportUse clinical analytics to identify skill gaps by doctor, assistant, and officeDeliver targeted upskilling and remediation plans based on dataSupport onboarding and ramp-up of new doctors and assistantsTrack clinician KPIs and flag development or rehabilitation opportunities to leadership Onboarding, Recruiting & Retention SupportDeliver standardized clinical onboarding for new doctors and assistantsSupport Talent Acquisition at recruiting events, school visits, and working interviewsContribute to mentor programs and career pathways that retain high performers Learning Delivery & InnovationUse modern methods: microlearning, simulation, scenario-based training, and LMS modulesGather feedback and evolve delivery to increase engagement and retentionCreate and Maintain training materials aligned with evidence-based standards and organizational protocols Measurement & Continuous ImprovementTrack adoption, competency, and performance lift for every program deliveredReport results to the Director and field leaders on a set cadenceUse data to refine training content and implementation approaches Cross-Functional Collaboration Partner With Clinical Operations and Compliance — protocols, quality standards, clinical workflowsHR / L&D — onboarding, curriculum, leadership developmentTalent Acquisition — recruiting event supportOperations — workflow integration, schedulingFinance — ROI validationTechnology — tool adoption Required Qualifications Bachelor's degree preferred; equivalent clinical and training experience consideredActive or prior dental credential: RDA, EFDA, or RDH (state-dependent)3–5+ years of experience in:Clinical dentistry (chairside assisting, hygiene, or general dentistry)Clinical training, education, or coachingMulti-site healthcare or DSO environment Required Experience Proven success delivering clinical training that changed behavior — not just completionExperience implementing new clinical technologies or service lines (e.g., scanners, aligners, implants)Working knowledge of clinical KPIs: case acceptance, production per provider, treatment mix, re-treatmentExperience coaching both doctors and clinical support teamsProficiency with practice management software and an LMS Core Competencies Clinical credibility and influence with doctors and assistantsCoaching and performance developmentChange management and adoption expertiseData-driven decision makingOrganized, self-directed field executionStrong communication and presentation skills Physical Requirements Ability to travel up to 40% to supported practices, including overnight staysAbility to sit or stand for extended periods during training sessionsAbility to observe and assess clinical procedures in operatory environmentsOccasional lifting of training materials or equipment (up to 25 lbs) Success Profile A Successful Candidate In This Role Will Translate education into measurable clinical and financial outcomesMake great dentistry repeatable by strengthening the doctor-assistant team, not just the individualBuild trust in the operatory and earn credibility with doctors and assistants alikeCreate a culture of continuous improvement, support, curiosity, and clinical excellence The above statements are intended to provide a general overview of the level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity Employer. We support a diverse workforce. Salaried Rate $80,000 - $100,000 USD We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible. Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.