Clinical Education Support Technician

About the role

The School of Nursing is seeking a Clinical Education Support Technician to support its nursing skills and simulation labs by preparing clinical skills rooms, maintaining equipment and supplies, and ensuring students and faculty have a safe, well-organized learning environment.

The Clinical Education Support Technician will primarily be responsible for supporting nursing faculty, clinical instructors, and students by preparing and maintaining the clinical skills environments to accurately represent a clinical setting using real and simulated clinical supplies and equipment.

The CTEN is a 5,000-square-foot space that includes 4 skills labs, 2 assessment labs, and simulated hospital, clinic, and home environments. These spaces support students’ hands-on learning by providing opportunities to explore and learn the role of the professional nurse in a variety of unique care settings.

Responsibilities

• Provides technical and logistical consultation, training, and/or support for learning technology tools and platforms within the nursing skills and simulation labs
• Analyzes, tests, troubleshoots, resolves issues, and provides feedback regarding learning technologies, including supplies and equipment, in the skills and simulation environments
• Provides support for collecting, organizing, interpreting, and disseminating data to identify instructional program needs and enhance effectiveness
• Contributes to researching, designing, and/or acquiring learning resources, technologies, materials, and/or processes to support learning
• Provides support for faculty development and engagement programs and activities
• Assists with the design and development of engaging, effective learning experiences which may be face-to-face, blended, and/or online
• Maintains, calibrates, and sets up skills lab and simulation equipment according to established policies and procedures
• Assists with providing basic training and technical support to learners in settings such as classrooms, labs, clinics, and distance learning mediums

Requirements

• Prior experience in a healthcare environment (e.g., professional work experience as a CNA, EMT, Paramedic, RN, LPN, Medical Assistant, or similar)
• Experience organizing supplies, managing inventory, or supporting daily operations in a clinical, laboratory, or technical environment
• Experience with and ability to learn new computer technology
• Ability to lift 50 pounds up to 5 feet or at least eye-level
• Physical demands: frequent standing, walking, lifting, and reaching, as well as repetitive motions

Preferred Qualifications

• Experience supporting or working with audiovisual and/or simulation technology

Qualifications

Education: Required - H.S. diploma

Benefits

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

Pay

The minimum starting salary for this position is $50,000. Actual salary will be negotiated based on experience and qualifications.

Schedule

The CTEN typically operates Monday through Friday between the hours of 6:30 am to 6:30 pm and core work hours between these hours will be set upon hire. Work hours will need to be shifted to meet operational needs and occasional work in the evenings and/or weekends may be required to meet the needs of the school.