Clinical Education Associate (Nursing)

About the role

The Clinical Education Associate performs a variety of administrative duties to support the Clinical Education Department’s goal of ensuring a successful clinical education experience through successful and timely selection and placement of student internships, leading to transition from classroom to commencement.

Responsibilities

• Ensures all required student documentation is accurate and current, including health and admission requirements
• Works directly with central functions/faculty/students to maintain accurate clinical site requirements
• Attends campus meetings to explain and/or distribute pertinent materials to students as necessary as a follow-up to orientation. Inform students on who their primary point of contact will be while enrolled; answers questions and provides clarification regarding specific requirements for clinical site and the placement process.
• Prepares letters, memos, and other forms of communication to internal and external constituencies
• Works closely with faculty and students to facilitate successful clinical experiences; identifies student issues and addresses them in a courteous, accurate and timely manner
• Works directly with clinical education faculty to ensure successful student clinical experiences
• Maintains accurate student and site information in CORE and Salesforce
• Develops and maintains effective working relationships with clinical site personnel to facilitate student placement; maintains contact with sites to obtain information on internship opportunities
• Communicates, coordinates, and confirms with clinical sites to determine internship availability and placement for students via email and telephone in a timely and professional manner
• Maintains accurate and confidential student clinical education files in accordance with University, FERPA and HIPAA requirements
• Responds to site affiliate inquiries and questions; addresses concerns in a courteous, accurate and timely manner
• Performs duties in support of University’s core values
• Maintains databases such as CORE/Salesforce as needed for all programs
• Creates and delivers reports as requested by department head to faculty for the purpose of student placement
• Creates and delivers reports as requested by department head
• Proactively and strategically seeks placement offers from clinical partners
• Adheres to and upholds department process and policies regarding placement process
• Drives collaboration and One University model

Requirements

To perform this job successfully an individual should demonstrate the following competencies:

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Innovation - Creating new and better ways for the organization to be successful.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

Qualifications

• High school diploma; Undergraduate degree in healthcare or business preferred
• 1-2 years administrative/customer service experience required, preferably in post-secondary education or healthcare
• Experience with database management
• Accurate data entry skills
• Strong interpersonal skills including effective verbal and written communication skills
• Ability to work accurately in a highly dynamic environment
• Ability to multitask and prioritize to complete tasks and projects with tight deadlines
• Exhibit patience and a positive attitude in establishing and encouraging a learning environment
• Ability to work collaboratively as part of a team, and to interact effectively with colleagues, administrators, faculty members and students, as well as external constituencies
• Familiarity with the needs of students and a diverse student population
• Proficiency in Microsoft Office suite and Salesforce

Skills

• Valid driver’s license for State of residence and at least minimum liability insurance required by State
• Position may be required to travel within the United States; up to 10%

Benefits

The University of St. Augustine for Health Sciences offers competitive salaries and comprehensive benefits that include various options for health and wellness, income planning and protection, a generous paid time off policy including holidays, and professional development opportunities.

Pay

Hiring Range: $20.19 - $26.35

Schedule

Not specified