Clinical Director- Hospice

About the role

MUSC Health Hospice at Home by BAYADA is seeking an experienced health care manager to serve as Director in our North Charleston, SC Home Hospice office. This role offers an extraordinary growth and leadership opportunity with a leading home health care company in a fast-growing industry, allowing you to make a real difference in people’s lives.

In this dynamic environment, you will apply your entrepreneurial and relationship-building skills to lead a caring, professional team that provides the highest quality care to clients.

Responsibilities

• Share full management responsibility for office operations and functions alongside the Division Director, including client service, clinical operations, employee matters, budgeting, planning, recruiting, and fiscal management.
• Monitor the quality and appropriateness of all services provided by staff to ensure compliance and client satisfaction, while ensuring adequate staff education, training, and evaluation.
• Support your team and grow your office by staying abreast of industry and community trends and referral opportunities.
• Embody The BAYADA Way, representing the organization professionally and warmly to various audiences.
• Establish BAYADA as the home care provider and employer of choice.
• Ensure compliance with all applicable laws, regulations, policies, and procedures.
• Strategically plan and budget for growth, oversee marketing, and program development.
• Hire, develop, and supervise high-potential office employees, including successor planning.
• Develop and implement a recruitment strategy for field staff to maintain appropriate staffing levels.
• Manage the office in relation to BAYADA Key Performance Indicators (KPIs).
• Conduct program administration and evaluation.
• Represent the organization to other groups, agencies, and the general public using accurate public information materials.
• Inform the governing body and staff of current organizational, community, and industry trends.
• Monitor accounts receivable and collections.

Requirements

• RN or BSN preferred.
• Minimum two years of verifiable supervisory or management experience in the healthcare industry, preferably in home health care or hospice.
• Knowledge of Medicare regulations, including OASIS and PPS, preferred.
• Knowledge of North Carolina regulations.
• Demonstrated record of goal achievement and successfully taking on increased responsibility with positive results.
• Proven interpersonal, recruiting, and employee relations skills.
• Proven ability to organize, manage, market, and grow an office.
• Demonstrated PC and communication skills, especially in networking with the community and representing the organization.
• Ambition to grow and advance beyond current position and responsibilities.
• Hospice experience preferred.

Benefits

• Award-winning workplace recognized by Newsweek’s Best Place to Work for Diversity, Women, Women and Families, and overall; Glassdoor Best Places to Work; and Forbes Best Places to Work for Women.
• Weekly pay.
• Work-life balance with Monday-Friday 8:30 AM–5:00 PM hours.
• Mission-driven nonprofit culture focused on compassion, reliability, and excellence.
• Strong employee values and recognition, including daily recognition, Hero spotlights, Key Action of the Week meetings, discounts/perks, Awards Weekend trip, and more.
• Diversity, equity, inclusion, and belonging initiatives, including employee resource councils (Women in Limitless Leadership, Lean In circles, Racial and Ethnic Diversity Council, Pride LGBTQIA+ Council, Military Community Network, SAFE Council, F.A.I.T.H., and more).
• Growth opportunities, including advancement, continued education, Udemy courses, and webinars.
• Comprehensive benefits plan including paid holidays, vacation, and sick leave; vision, dental, and medical health plans; employer-paid life insurance; 401k with company match; direct deposit; and employee assistance program.