Clinical Director

About the role

The Clinical Director provides leadership and oversight of SPY’s clinical services, ensuring high-quality, trauma-informed care across all SPY programs. This role leads clinical supervision, program development, and compliance while supporting a multidisciplinary team and strengthening integration of mental health, substance use, and wellness services.

Responsibilities

• Provide leadership and oversight of clinical services across all SPY programs, ensuring high-quality, trauma-informed care.
• Develop, implement, and continuously improve clinical programs, services, and partnerships.
• Oversee the delivery of mental health, substance use, and wellness services across housing and site-based programs.
• Oversee specialized clinical programs, including Connect LA, Pregnant and Parenting, DMH United Mental Health Promoters, Healing Arts, and substance use services.
• Provide clinical supervision to therapists, interns, and multidisciplinary staff, ensuring compliance with licensing standards.
• Lead group supervision, clinical consultation, and ongoing staff training across programs and sites.
• Develop and facilitate agency-wide clinical trainings and presentations.
• Support staff pursuing licensure, including supervision of clinical hours and field instruction for interns.
• Ensure timely access to therapy services, appropriate caseload management, and quality of individual and group care.
• Provide consultation, crisis intervention, and support for high-risk or complex cases, including responding to crises on-site as needed.
• Ensure compliance with contract requirements, documentation standards, HIPAA, and regulatory guidelines.
• Lead quality assurance efforts, including chart reviews, audits, and performance improvement processes.
• Monitor program performance, outcomes, and service delivery, providing regular reports and recommendations.
• Collaborate with program leadership and external partners to strengthen clinical services and integration across programs.
• Manage clinical program operations, including oversight of budgets, reporting, and resource allocation.
• Serve as a clinical leader and representative of SPY in internal and external meetings, partnerships, and initiatives.
• Lead performance management for all team members including coaching, disciplinary processes, and assurance that department goals and deadlines are met.
• Provide trauma-informed strengths-based supervision and professional development for supervisees.
• Provide phone crisis support as a member of the on-call leadership After Hours rotation, and serve in the weekend rotation for Access Center on-call leadership coverage.
• Other duties as assigned to support the mission of the organization.

Requirements

• Master's Degree in Social work, Marriage and Family Therapy, or related field is required.
• Active licensure as a Licensed Clinical Social Work (LCSW) or Licensed Marriage and Family Therapy (LMFT) is required. Minimum 2 years post-licensure and ability to supervise licensure hours preferred.
• Supervisory experience is required.
• Experience providing direct services to high-risk youth including counseling preferred.
• Experience working in a homeless services setting is preferred.
• Knowledge of social service resources for youth experiencing and/or at-risk of homelessness.
• Working knowledge of trauma-informed and harm reduction service models.
• Strong crisis intervention and deescalation skills.
• Strong knowledge of mandated reporting, risk assessment, and safety planning.
• Experience managing programs, budgets and contracts preferred.
• Excellent communication skills, professional demeanor, and sound judgment.
• Ability to work effectively with people of diverse races, ethnicities, sexual orientations, and gender identities in a multicultural environment.
• Ability to manage and support case management and clinical staff; adopts a teaching approach to providing clinical guidance.
• High level of personal accountability for the quality and impact of work.