Clinical Director

About the role

Job Type: Full-time. The Clinical Director (CD) oversees the quality of therapy within the center, program development, and staff training for Jr Program Managers, Program Managers, and Assistant Clinical Directors. The CD supervises Clinical Admin and RBT TC to ensure quality new hire training and general center management, collaborates with various LAC team members, and reports to the Regional Director.

Responsibilities

• Review and edit clinician behavior intervention plans and treatment plan goals.
• Review and edit clinician authorizations and provide feedback as necessary.
• Schedule reports on the calendar for the clinical team utilizing the authorization dashboard and authorization tickets.
• Complete peer reviews with clinicians in center.
• Oversee all clinician caseloads and provide additional support and make clinical recommendations.
• Assist clinicians with parent training on handling issues within the home environment, safety, etc.
• Provide training to clinicians on verbiage used with parent communication, both written and oral.
• Instruct weekly team meetings with clinical team.
• Oversee and monitor planned and unplanned learner discharges, initial assessments, and learner start dates.
• Meet weekly with all clinicians to review learner’s goals, progress, and areas for improvement.
• Demonstrate ability to continually challenge and train all new Jr PM’s and PMs in the building.
• Bill sufficient number of ethical, direct service hours with learners in center - 15 total hours per week and ensure BCBA team meets expectations, if not, discuss barriers and PIPs.
• Complete and review daily BCBA logs to document billable hours in a timely manner.
• Coordinate with clinical staff to review daily RBT session notes for accuracy and submit at the end of the day.
• Ensure RBT supervision time (at least 5%) is met for all RBTs within center to maintain RBT credential.
• Complete supervision for LAC’s apprentice program for building, and oversee BCBA implementation of program.
• Handle disciplinary issues within the building for clinician and CA team (i.e., write-ups, reviews, terminations, PIPs, etc.) and provide oversight for CA enforcement of corrective action with RBTs.
• Understanding, overseeing, and supporting operations of the Clinical Admin & RBT TC.
• Assist with scheduling decisions; CD will slot new hires appropriately on the appropriate pod.
• Understand the new hire training expectations and schedule.
• Check in with new hires during their new hire training period.
• Oversee interview process and coordination within the center.
• Complete 1:1 meetings with CA & RBT TC team to monitor new hire training coordination and center management.
• Collaborate with Speech-Language Pathologists and Occupational Therapists internally and externally as required.
• Utilize Power BI to track building metrics, including: learner missed hours, weekly BCBA billing hours, overtime, therapy utilizations, RBT turnover, authorization utilization, payor information, credentialing information, etc.
• Directly supervise or pairs Support BCBA with Jr PMs within center to ensure quality supervision and authorization utilization.
• Monitor and record keep weekly PM billable hours and submit monthly incentive bonuses to RD.
• Meet weekly with RD to monitor staffing levels, learner capacity, and center metrics.
• Manages up to Regional Director.
• Progress or concerns with PMS in building.
• Learner/Family Concerns.
• Metrics.
• Building Maintenance.
• Staffing Concerns.
• Coordinating a plan and then informing the appropriate people if/when emergency action or building safety plans need to be implemented.