Clinical Director- Ambulatory Medical Specialty Clinics

About the role

The Director plans, implements, and evaluates the administrative, supervisory, and direct care activities for the Primary Care Network. Oversees clinical operations, staff development, clinical competencies, scope of practice, and regulatory compliance of professional and support staff in Primary Care to ensure assessment, planning, provision, and evaluation of patient care. Provides leadership for complex programs by communicating goals and strategies, providing direction and priorities, and offering enthusiasm and support.

Responsibilities

• Supports, communicates, implements, and enforces the philosophy, strategic plan, mission, values, standards, policies, and procedures of Nationwide Children's Hospital.
• Has direct/shared accountability for the Practice of Nursing and Unlicensed Assistive Personnel providing clinical care.
• Leads/manages major departmental projects/initiatives such as new service development, IS projects, etc.
• Recruits, trains, evaluates, develops, and as necessary, disciplines and/or terminates subordinate staff.
• Manages day-to-day operations of 25 Medical Specialty Clinics.
• Oversees the delivery of patient care by all professional and support staff within the specialty clinics.
• Develops, in conjunction with Financial Services, operating and capital budgets; monitors activity, revenue, expense, and capital budgets for the specialty clinics; analyzes, monitors, and controls allocations for financial, human, and material resources.
• Schedules resources to provide patient care in a cost-effective manner.
• Develops Medical Specialty policies and procedures; assists subordinate supervisory personnel in developing effective departmental policies and procedures; participates in the review of other Nationwide Children's Hospital policies and procedures as appropriate.
• Ensures the orientation of department personnel to role functions, policies, procedures, and information systems; assists and directs staff in the identification of their own learning needs and assists staff in meeting those needs.
• Coordinates staff representation on departmental, hospital, and community task forces, committees, quality teams, and advisory groups; serves as a representative to such groups when appropriate.
• Promotes teamwork by building a team environment and fostering cross-functional collaboration.
• Works closely with physician Division/Section Chiefs on all aspects of patient care and clinical operations.

Qualifications

• Bachelor's Degree in nursing is required.
• MHA, MBA, or Master's of Nursing is required. Work requires a level of knowledge equivalent to that obtained by completing a master's degree program in nursing, hospital administration, business administration, or closely related field.
• Five years of clinical experience in area of expertise desirable.

Skills

• Supervisory skills required to plan, assign, and evaluate the work of subordinate staff.
• Analytical skills required to oversee and organize the work of others, and to develop and administer sound policies, procedures, budgets, and multidisciplinary practices.
• High level of initiative, self-direction, and accountability for actions required.
• Exceptional customer service, communication, negotiation, and interpersonal relationship skills required for interaction with contacts.
• Strong leadership and decision-making skills required.
• Skill in promoting multidisciplinary collaboration; ability to act as a facilitator and change agent required.
• Strong organizational skills required to evaluate existing policies/procedures/standards, and to develop and implement enhancements and/or new systems.

Physical Requirements

Occasionally (1–33% of the time / 0.5–2.5 hours): Bend/twist, squat/kneel, climb stairs/ladders, standing, walking, flexing/extending of neck, reaching above shoulder, hand use (grasping, gripping, turning), driving motor vehicles (work required), lifting/carrying up to 10 lbs, pushing/pulling up to 25 lbs.

Frequently (34–66% of the time / 2.6–5.0 hours): Repetitive hand/arm use, computer skills.

Continuously (67–100% of the time / 5.1–12+ hours): Sitting, audible speech, hearing acuity, problem-solving skills, decision-making skills, interpreting data skills.