Clinical Counselor (LPCC) or Social Worker (LISW), Psychiatric Intake Response Center (PIRC) (JR224493)

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Join the Psychiatric Intake Response Center (PIRC) team as a Clinical Counselor (LPCC) or Social Worker (LISW).

About the Role

The PIRC provides psychiatric telephone triage, crisis intervention, and referral services for patients and families seeking mental health care at Cincinnati Children’s. This role involves conducting comprehensive assessments, determining appropriate levels of care, and coordinating referrals to internal and external resources.

Responsibilities

• Conduct telephonic psychiatric assessments for children, adolescents, and families in crisis or seeking mental health services.
• Provide crisis intervention, safety planning, and de-escalation techniques.
• Determine appropriate level of care (e.g., outpatient, intensive outpatient, partial hospitalization, inpatient) based on clinical assessment.
• Collaborate with multidisciplinary teams, including psychiatrists, nurses, and community providers, to coordinate care.
• Document assessments, interventions, and referrals in electronic health records (EHR) with accuracy and timeliness.
• Provide psychoeducation to patients and families regarding mental health conditions, treatment options, and community resources.
• Participate in quality improvement initiatives and staff training to enhance service delivery.

Requirements

• Master’s degree in Counseling, Social Work, or related field from an accredited program.
• Current Ohio licensure as a Licensed Professional Clinical Counselor (LPCC) or Licensed Independent Social Worker (LISW).
• Minimum of 2 years of post-licensure experience in child/adolescent mental health, crisis intervention, or psychiatric assessment.
• Experience with telephonic triage, electronic health records (EHR), and care coordination.
• Strong clinical assessment skills, including risk assessment and safety planning.
• Ability to work in a fast-paced, high-volume environment with excellent time management and prioritization.
• Excellent communication, collaboration, and interpersonal skills.

Preferred Qualifications

• Experience in pediatric mental health or a hospital-based setting.
• Bilingual (Spanish/English) proficiency.
• Familiarity with trauma-informed care and evidence-based practices for children and adolescents.

Benefits

• Comprehensive health, dental, and vision insurance.
• Retirement plans with employer matching.
• Paid time off (PTO), holidays, and sick leave.
• Continuing education opportunities and professional development support.
• Employee assistance program (EAP) and wellness resources.
• Relocation assistance for eligible candidates.

Schedule

• Full-time position, primarily evening and weekend shifts (e.g., 3:00 PM–11:30 PM, 11:00 AM–7:30 PM).
• Rotating schedule with occasional holidays.