Clinical Coordinator RN - Physician Practice

Job Duties

Oversees clinical operations and facilitates patient engagement through practice settings including visit flow, clinical triage, EMR clinical intelligence tools, pre-visit planning, transitions of care follow-up, and other patient focused initiatives to enhance the patient care experience.

Assumes clinical and administrative responsibilities in the absence of the Director/Manager.

Completes end-of-day tasks including running applicable reports, identifying no-show patients and communicating with appropriate personnel, completing daily batching tasks, and other office close procedures.

Prepares daily charts and maintains medical files and electronic medical records.

Obtains clarification of policy, whenever necessary, and may use resources available through other departments.

Assesses clinical staff competencies and provides remediation, as necessary, in collaboration with Clinical Services.

Facilitates coordination of care across settings for a designated population and ensures that labs, studies, and referrals are completed and results are discussed with the patient.

Provides regular feedback and involves other colleagues in quality improvement workflow development.

Minimum Qualifications

• Associate’s Degree from an Accredited School of Nursing as an RN
• 3 years Recent experience in a clinical setting
• Ability to initiate, accept, and adapt to change within a healthcare setting.
• Ability to take initiative and function independently, as well as collaboratively.
• Excellent computer skills including electronic medical record (EMR), word processing (Microsoft Word), PowerPoint, and Excel.
• Time management skills.
• Mature emotional intelligence.
• Project management skills.

Preferred Qualifications

• Bachelor’s Degree from an Accredited School of Nursing as an RN
• CACRN - Certified Ambulatory Care RN - State of Pennsylvania

Physical Demands

• Lift and carry 25 lbs.
• Frequent sitting/standing
• Frequent keyboard use
• Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.