Clinical Coordinator - Primary Care Schoolcraft

About the Role

Trinity Health IHA Medical Group is seeking a compassionate and motivated Clinical Coordinator to support our Medical Assistants in delivering exceptional patient care. In this role, you will oversee the medical assisting staff and other specified areas of the office in collaboration with office Nursing Leadership and the Practice Manager. This includes accountability for efficient patient/work flow, customer satisfaction, staff satisfaction, productivity, and achievement of operational goals as defined by practice leadership.

Responsibilities

• Supervise day-to-day operations of assigned areas.
• Assist with recruitment, hiring, orientation, training, and coaching of MA staff.
• Maintain scheduling, time, and attendance for the MA staff.
• Evaluate the performance of MA staff, recommend promotions, and disciplinary action.
• Fill in as Medical Assistant when needed.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education to support better health outcomes.
• Coordinate care and serve as a liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

Requirements

• High School Diploma or equivalent with applicable college coursework or seminars in management and supervision. Prefer associate or bachelor’s degree in relevant field (Management, Healthcare Administration, etc).
• Successful completion of accredited/approved MA program and MA externship, MA internship; Emergency Medical Technician (EMT) program; Paramedic program; or Certified Athletic Trainer.
• If credentialed, maintains current MA Re-Certification CEUs.
• Valid CPR certification.
• Certification as a Medical Assistant through one of the following certifying agencies:
  • American Association of Medical Assistants (CMA)
  • American Medical Technologists (RMA)
  • National Center for Competency Testing (NCMA)
  • National Healthcareer Association (CCMA)
  • National Association of Health Professionals (NRCMA)
  • American Medical Certification Association (CMAC)
• 5 years’ clinical experience with prior supervisory experience preferred.

Benefits

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay and comprehensive medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.
• Collaborative, patient-centered culture focused on excellence in care.
• Work with a mission-driven organization serving communities across Southeast Michigan.

About Us

At Trinity Health IHA Medical Group, our values of Commitment, Advocacy, Respect, Efficiency, and Service guide everything we do. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.