Clinical Coordinator - Palliative Care

About the role

The Clinical Coordinator, in collaboration with the Clinical Program Manager and specialty-specific clinical team, will identify, support and develop programs to meet the needs of complex patients and family. The Coordinator is a registered nurse with clinical expertise to the Subspecialty providers in providing quality medical care to patients.

Responsibilities

• Maintains a communication system which ensures comprehensive and timely transmission of information to providers and other members of the multidisciplinary team.
• Applies evidence-based practice to make clinical decisions and establish standards of clinical specialty.
• Interacts with patients/family during provider office visits and via phone, assessing patient needs.
• Collaborates with providers and assists with developing evidence-based solutions to meet desired measurable outcomes.
• Documents all interventions, assessments, plans of care, interactions, care provided and findings in EMR.
• In collaboration with the multidisciplinary team participates in the assessment, planning, implementation and evaluation of care for the patient population.
• Provides patient care including nursing assessments.
• Provides additional support to the subspecialist to enable the provider to focus on the highest level of care.
• Facilitates diagnostic testing, prescription refills and other patient instructions requiring provider signature.
• Acts as a liaison with other departments to clarify questions related to care of the patient.
• Serves as a clinical resource person to the staff, patients/families, and other team members access the continuum to evaluate complex patients and identify appropriate desired outcomes and interventions.
• Serves as a resource for clinical staff, developing and delivering education and operation guidelines.
• Participates in the development of evidence based guidelines/protocols that are utilized in planning patient care and monitoring achievement of patient outcomes.
• Participates in continuous process improvement efforts to improve patient outcomes, assures appropriate utilization of resources and increases patient satisfaction.
• Maintain awareness of standards and regulatory agency compliance.

Qualifications

• Bachelor's of Science in Nursing
• Minimum of 3-5 years acute/primary care for specialty and population specific nursing experience
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms
• Excellent written and verbal communication skills