Clinical Coordinator III (RN) - Cardiology (CACC)

Responsibilities

• Provide comprehensive patient care coordination and patient/caregiver education.
• Support the ongoing clinical operations of the CACC Advanced Heart Failure, LVAD, and Cardiac Transplant Program to ensure delivery of compassionate, patient-centered care.
• Collaborate with Physicians, Nurse Practitioners, other members of multidisciplinary care team, and administrative support staff unto the CACC Program.
• Coordinate diagnostic testing, outpatient clinic follow-up, and review of diagnostic reports.
• Participate actively in the day-to-day management of patients and support the strategic vision of the CACC program.
• Implement nursing care in the outpatient setting in collaboration with Advanced Practice Providers (APPs) and physicians, for the center of the CACC.
• Provide clinical support and patient care management within an outpatient clinical and administrative setting.
• Manage ambulatory patients with advanced heart failure, LVADs, and pre- and post-heart transplantation needs across the continuum of care.
• Maintain monitoring and assessment of patients receiving oral, intravenous, and inhaled therapies and coordinate appropriate follow-up care.
• Obtain, review, and communicate laboratory and diagnostic test results to the care team and patients as appropriate.
• Evaluate symptomatic patient calls and perform telephone triage within Clinical Coordinator III (RN)’s scope of practice.
• Provide initial and ongoing patient and caregiver education regarding medications, treatment plans, dietary recommendations, lifestyle modifications, and disease management.
• Administer nursing care in the clinic as directed by their collaborating Advanced Practice Providers (APPs) and physicians.
• Complete accurate and timely documentation in the electronic medical record (Epic).
• Provide remote patient monitoring and assessment in collaboration with supervising providers.
• Demonstrate flexibility, critical thinking, and effective communication skills in managing complex patient needs.
• Adhere to all applicable HIPAA, billing compliance, Joint Commission, institutional, and patient safety standards.
• Participate in quality improvement initiatives and multidisciplinary team activities.

Requirements

• Minimum Qualifications: Bachelor's degree in Nursing (BSN) or an equivalent combination of education and experience. Minimum of four (4) years of nursing experience in a healthcare setting. Current New York State Registered Nurse (RN) license. Must be eligible for Basic Life Support (BLS) certification.
• Preferred Qualifications: Experience in advanced heart failure, ventricular assist device (LVAD), cardiac transplantation, cardiology, cardiothoracic surgery, intensive care, coronary care, telemetry, step-down, or emergency department settings. Ambulatory care and patient care coordination experience. Current Advanced Cardiac Life Support (ACLS) certification preferred. Experience with Epic electronic medical record systems.

Qualifications

• Proficiency in Microsoft Office Suite.
• Strong interpersonal, written, and verbal communication skills.
• Able to work effectively in a multidisciplinary healthcare environment.
• Demonstrated organizational skills and ability to manage multiple priorities in a fast-paced clinical setting.
• Able to exercise sound clinical judgment and maintain professional accountability.
• Commitment to patient-centered care, quality improvement, and ongoing professional development.
• Ability to maintain confidentiality and comply with HIPAA and institutional policies.
• Demonstrated professionalism in all internal and external interactions.
• Completion of all required institutional, compliance, and systems training.
• Participation in medical surveillance program is required: Contact with patients and/or human research subjects, Wear N-95 respirator, Potential bloodborne pathogen exposure.