Clinical Coordinator II/RN

Responsibilities

• Support ongoing clinical operations to ensure efficient, compassionate, and patient-centered care delivery.
• Collect and document patient health information, histories, vital signs, and clinical data accurately within the electronic medical record (EMR) system under physician direction.
• Review medical records to determine appropriate visit.
• Assist physicians during examinations, treatments, and clinical procedures.
• Conduct patient interviews and assessments, including providing pre-operative instructions and preparation guidance.
• Create and pend orders in EMR (e.g. radiology, lab orders).
• Education patients on post-operative care instructions, symptom management, medications, and follow-up care plans.
• Perform clinical duties including venipuncture, injections, specimen collection, preparation, and processing.
• Ensure all clinical competencies and responsibilities are completed accurately and in compliance with organizational policies and regulatory standards.
• Manage telephone, MyChart, secure messaging, and in-person patient triage while escalating concerns to appropriate clinicians as needed.
• Respond to patient inquiries, in-basket messages, and symptom-related concerns in a timely and professional manner.
• Obtain prior authorizations for medications, procedures, and specialty services.
• Complete and process FMLA, disability, and other patient-related documentation forms.
• Participate in quality improvement initiatives, staff education, and ongoing professional development activities.
• Maintain inventory and ordering of medical equipment, surgical instruments, and clinical supplies.
• Maintain exam rooms to ensure cleanliness, organization, and adequate stocking of necessary supplies and materials.
• Attend staff meetings, patient support meetings, and continuing education programs relevant to the specialty area.
• Collaborate with leadership, including the Division Administrator and Practice Operations Manager, to monitor risk management incidents, medication errors, and patient safety concerns.
• Collaborate with clinical research staff in the conduct of clinical trials.
• Travel between clinical locations as required to support operational needs.
• Perform additional duties and responsibilities as assigned.

Requirements

• Requires a bachelor's degree in Nursing or equivalent in education and experience.
• Minimum 2-4 years related experience.
• Minimum 2-4 years related experience.
• Previous oncology experience is preferred.
• Electronic Medical Record experience (Epic Preferred).

Qualifications

• Must have a current New York State Registered Nurse License and maintain and renew as necessary.
• BLS Certified.