Clinical Coordinator II

About the Role

The Clinical Coordinator II supervises professional social work services, including staff supervision and carrying a small caseload. This role reports to the Managing Director or Director of Clinical and Social Services and collaborates closely with the Building Manager.

Responsibilities

• Provide clinical and case management supervision to all social work and case management staff.
• Offer access to clinical supervision to all staff as needed.
• Review applications for admission, participate in home visits, and contribute to admission decisions as a member of the Intake Committee.
• Provide clinical support and resources for psychiatric emergencies.
• Review and sign support plans, case management summaries, case notes, and psychosocial histories.
• Ensure compliance with contract and regulatory requirements through regular chart audits.
• Meet regularly with the Building Manager to review tenant and building issues.
• Coordinate with the Building Manager on staff training and provide resident-related counseling to building staff.
• Lead weekly team meetings with social work staff.
• Facilitate monthly or quarterly meetings with the Building Manager and social work staff.
• Provide orientation and training for new social work staff.
• Review incidents and incident reports, submitting them to contracted agencies as required.
• Assume a leadership role during site audits by contract agencies; write and submit required Plans of Correction.
• Supervise social work interns as needed.
• Develop 1:1 relationships with residents and assist them in obtaining medical, mental health, and entitlement services.
• Help residents maintain family and social contacts and identify socialization activities.
• Complete required forms and reports for resident discharges and/or transfers.
• Provide crisis intervention services and visit residents in hospitals, nursing homes, or other care facilities.
• Facilitate community building through group work, activities, and holiday celebrations.
• Assist in recruiting and interviewing prospective social work or case management staff.
• Help create and foster a mentorship program for case management and social work staff, including team-building activities, case conferences, and ongoing educational workshops.
• Perform other responsibilities as assigned.

Qualifications

• MSW required; LCSW preferred.
• Minimum of 3 years of supervisory experience.
• Minimum of 5+ years of experience working with older adults or individuals with a history of homelessness, chronic mental health issues, or substance abuse.
• Proven ability to build, foster, and lead collaborative groups and workshops for social service staff across various programs.

Schedule

Monday–Friday, 9:00 AM–5:00 PM (35 hours per week).