Clinical Coordinator and Scheduler

Key Responsibilities

• Work collaboratively with the DON and Administrator to support clinical and operational workflows
• Coordinate and track clinician schedules, visits, Start of Care, recertifications, and follow-ups
• Absorb and review clinical documentation for accuracy, completeness, and timeliness
• Support CHAP, CMS, and state compliance standards and ongoing survey readiness
• Absorb and support chart audits, quality assurance, and performance improvement activities (QAPI support)
• Track physician orders, plans of care, and ensure timely follow-through
• Communicate with nurses, therapists, aides, physicians’ offices, and office staff to ensure continuity of care
• Maintain organized and compliant clinical records in the EMR system (e.g., Axxess or similar)
• Help identify documentation or workflow issues and escalate to DON/Administrator as appropriate
• Serve as a liaison between clinical staff and administration

Qualifications

• LPN or RN license in good standing OR significant nonclinical home health operations experience
• Home health experience strongly preferred
• Strong understanding of home health workflows, documentation, and compliance requirements
• Familiarity with OASIS, Plans of Care, physician orders, and survey readiness is a strong plus
• Experience with EMR systems (Axxess or similar preferred)
• Strong organizational, time management, and multitasking skills
• High attention to detail with a strong compliance mindset
• Excellent communication skills (written and verbal)
• Comfortable working in office and collaborating closely with leadership
• Professional, dependable, and solutions-oriented