Clinical Consulting Manager - Inpatient Behavioral Health

Responsibilities

• Provide workflow and regulatory guidance during solution development and implementation, with focus on inpatient psychiatry, crisis stabilization, and MAT workflows.
• Learn Netsmart solutions and serve as a translator between clients’ current-state inpatient workflows and future-state technology-enabled practices.
• Provide clinical guidance across the client lifecycle, including pre-sales, implementation, go-live, and optimization, ensuring successful adoption of inpatient behavioral health workflows.
• Translate inpatient clinical processes, such as admission, psychiatric evaluation, medication management, discharge planning, and MAT protocols, into structured EHR workflows and documentation models.
• Support change-management efforts during EHR implementation, including stakeholder alignment, training considerations, and adoption strategies.
• Partner with Solution Architects, Product, and Implementation teams to ensure workflows reflect real-world inpatient and regulatory requirements.
• Coach internal teams and clients to clearly articulate Netsmart’s value in supporting inpatient behavioral health transformation.
• Maintain clinical executive relationships with inpatient behavioral health leaders, including nursing leadership, medical directors, and program administrators.
• Develop and apply knowledge of industry trends related to inpatient psychiatry, MAT, regulatory compliance, and care delivery models.

Qualifications

• Minimum bachelor’s degree in nursing, psychology, social work, or another behavioral health or human services field with clinical licensure (RN, LCSW, LPC, LMFT, or equivalent).
• 5+ years of experience in inpatient behavioral health settings (e.g., psychiatric hospitals, crisis units, or residential treatment).
• Demonstrated leadership experience (e.g., charge nurse, clinical supervisor, program manager, or director).
• Direct experience with Medication-Assisted Treatment (MAT) workflows, including prescribing, monitoring, and regulatory considerations.
• Experience working with EHR systems or clinical informatics.
• Strong knowledge of inpatient documentation requirements, interdisciplinary treatment planning, and regulatory standards (e.g., CMS, state requirements).
• Strong public speaking, facilitation, and stakeholder engagement skills.