Clinical Concierge LPN - AllSet Urgent Care Cross Timbers

About the role

Join our team as a full time, variable hrs, Clinic Nurse Concierge at INTEGRIS Health Allset Urgent Care Cross Timbers in Oklahoma City, OK. INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives. Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more. Take the first step toward growing your career by joining us.

Responsibilities

• Behaves in a professional and empathetic manner to build trust, comfort, understanding, and relationships with consumers and the secondary guest(s) and in-line with Studer principles.
• Welcomes (including eye contact, smile, greeting, and personal introduction) the consumer and secondary guest(s) to the center and inquires the purpose and nature of the visit.
• Collects identification and payor related documentation, conducts consumer registration, and performs point of service collection.
• Measures and collects consumer data including temperature, pulse, oxygen saturation, respirations, blood pressure, height, weight, and, in indicated pediatric consumers, length and head circumference.
• Conducts hearing and vision screenings.
• Communicates the data and results to the consumer.
• Documents all data accurately into the consumer medical record.
• Collects and documents in the consumer medical record consumer reason for visit and chief complaint, allergies, health history, and current medications for review by provider.
• Completes, when appropriate, standard operating procedures (convenience and clinical) to optimize consumer comfort and through‑put.
• Prepares consumers for examinations and procedures.
• Assists provider with consumer care.
• At the direction and delegation of the provider, performs approved lab tests and diagnostic testing, prepares, and administers designated medications (oral, subcutaneous, intradermal, intramuscular), instills eye drops, and applies topical medications.
• Performs Radiology and Lab duties.
• Organizes, schedules, completes, and communicates primary care, specialist, and ancillary referrals to consumers.
• Maintains consumer care supplies and medications, and quality checks and assurances throughout the facility.

Qualifications

• Experience: Health care facility clinical experience; experience as a medical office assistant, LPN, CNA or equivalent, including previous experience with an electronic health record and phlebotomy.
• Education: Successful completion of a Licensed Practical Nurse (LPN) education program.
• License/Certifications:
  • LPN (Licensed Practical Nurse) – Current licensure as a Licensed Practical Nurse (LPN) in the State of Oklahoma or current multistate license from a Nurse Licensure Compact (eNLC) member state.
  • OR RN (Registered Nurse) – Current licensure as a Registered Nurse (RN) in the State of Oklahoma or current multistate license from a Nurse Licensure Compact (eNLC) member state.
  • BLS (Basic Life Support) – Issued by American Red Cross or American Heart Association within 30 days of hire.

Skills

• Strong oral and written communication skills.
• Knowledge of national medical best practices within an urgent care setting.
• Knowledge and skill in the use of personal computers and related systems and software.
• Ability to work efficiently under pressure, independently, and take initiative.
• Ability to willingly accept responsibility.
• Ability to set priorities and use good judgement.
• Knowledge of urgent care medical specialty.
• Knowledge of medical terminology.
• Knowledge of EPIC.
• Ability to maintain effective and organized systems to ensure timely consumer flow.
• Exceptional customer service and phone etiquette.
• Skilled in correct grammar, spelling, and punctuation.

Benefits

• Front-loaded PTO.
• Medical benefits through the extensive INTEGRIS Health network.
• Financial assistance for continued education.
• 24/7 mental health support.
• And more.

Schedule

Full time, variable hours.