Clinical Case Manager

About the role

The Clinical Case Manager is responsible for overseeing the clinical needs of the CalWORKs! Phoenix program members. The position works alongside a collaborative team to support clients' journey toward greater independence, well-being, and self-sufficiency.

Responsibilities

• Coordinate with flexibility to provide supportive services for 10-15 adults referred from CalWORKs Welfare-to-Work agency who report or exhibit mental health challenges and/or barriers to employment or vocation.
• Facilitate weekly group activities promoting self-sufficiency, recovery wellness, healthy boundaries, Seeking Safety, Parenting, Spirituality/Healing Circle, Empowerment, literacy, career development, etc.
• Provide psychoeducation to clients and when appropriate, family members, related to health, well-being, and lifestyle, including symptom management, medication, nutritional, sleep hygiene, trauma-informed care, and relapse prevention; assist clients with insights on the benefits of employment activities as a wellness intervention.
• Complete initial bio-psychosocial assessments, annual assessments, and establish collaborative treatment goals.
• Offer strength-based, trauma-informed, culturally humble, and non-judgmental high-quality services to meet clients' comprehensive needs, including linking clients to housing, employment, medical, dental, psychological, parenting, legal, transportation, and money management resources.
• Show familiarity or prior experience serving underserved/high-risk families, and demonstrate the ability to effectively manage and resolve crises.
• Provide assistance with community and concrete resources, and maintain computer competence to learn EHR systems.
• Document completed clinical work within required timeframes, attend clinical supervision, case conferences, and team meetings as scheduled.
• Perform other duties as assigned.

Requirements

• Active registration with BBS, Registered MFT or ASW.
• Ability to work both independently and as a member of our cohesive team.
• Solid written skills to meet required standards of documentation.
• Interpersonal skills including emotional intelligence.
• Knowledge of and/or ability to provide assistance with community and concrete resources.
• Computer competency and demonstrated ability to learn EHR systems.
• Must be able to meet Immigration Reform Act of 1986 requirements.
• Must have a vehicle to use for work duties, a valid California Motor Vehicle Operator’s License, and automobile insurance.
• Bilingual (Spanish) preferred.
• Previous experience working in an Electronic Health Record (EHR) preferred.

Qualifications

• Active registration with BBS, Registered MFT or ASW.
• Ability to work both independently and as a member of our cohesive team.
• Solid written skills to meet required standards of documentation.
• Interpersonal skills including emotional intelligence.
• Knowledge of and/or ability to provide assistance with community and concrete resources.
• Computer competency and demonstrated ability to learn EHR systems.
• Must be able to meet Immigration Reform Act of 1986 requirements.
• Must have a vehicle to use for work duties, a valid California Motor Vehicle Operator’s License, and automobile insurance.
• Bilingual (Spanish) preferred.
• Previous experience working in an Electronic Health Record (EHR) preferred.