Jobs · Healthcare · Washington

Clinical Case Manager

DESC (Downtown Emergency Service Center) · Seattle, WA · 1 mo ago
Healthcare$39.08–$43.15/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we have sections: About DESC (maybe "About the role"? The description includes "About DESC". Could treat as "About the role" or "About DESC". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real content. We have: - About DESC: description of organization. Could be "About the role" or maybe "About DESC". Use "About the role" as heading? The content is about DESC organization, not role. But we can still use "About the role" heading and put that content. Probably acceptable. - Responsibilities: we have "MAJOR DUTIES AND RESPONSIBILITIES", "LIVING CONDITIONS", "OTHER DUTIES & RESPONSIBILITIES". Combine into responsibilities. - Requirements: "MINIMUM QUALIFICATIONS" and "PREFERRED QUALIFICATIONS". Could split into Requirements and Qualifications? The instruction includes Requirements, Qualifications, Skills sections. We can put minimum qualifications under Requirements, preferred under Qualifications, maybe Skills separate? But we have skills embedded. Could put skills under Skills section: list of abilities etc. However we must not create sections with filler. We have content for skills: ability to drive, ability to meet WA DOH requirements, ability to communicate, etc. Could put under Skills. But we also have Benefits: Insurance Benefits, Other Benefits, Union Representation, Paid Time Off (34 days per year), Retirement Plan. So we have Benefits section. Pay: Salary Description $39.08 - $43.15 per hour. Schedule: We have Days Off: Saturday, Sunday; Shift: Day. So we have schedule info. Thus we can include sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading (not given). No Job ID. We must remove boilerplate: EO statement, etc. We must preserve all substantive info. Let's extract content. About DESC paragraph: "Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder." Also JOB DEFINITION: "Support, Advocacy, Growth and Employment (SAGE) is DESC's comprehensive outpatient mental health program. SAGE intake specialists, case managers, psychiatrists and nurses assist adults with severe and persistent mental illness in their journey towards recovery. Long-term case management services are provided including help with obtaining and maintaining housing, improving clinical and social stability, and enriching their level of independence and self-sufficiency. SAGE services are licensed under the Washington State Division of Behavioral Health and Recovery and are provided under contract with King County Mental Health, Chemical Abuse & Dependency Services Division. Services are provided within a Recovery model." We could combine About DESC and JOB DEFINITION under About the role. Responsibilities: list items from MAJOR DUTIES AND RESPONSIBILITIES, LIVING CONDITIONS, OTHER DUTIES & RESPONSIBILITIES. We need to convert each duty into
  • . Let's parse. MAJOR DUTIES AND RESPONSIBILITIES: - Case Management: Participate as a member of a multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illnesses. - Provide outreach and engagement services to assigned clients, to initially engage clients and maintain working relationships. - Conduct psychosocial assessments; develop goal planners with consumer participation; facilitate linkages to collaborative resources when appropriate. - Assume primary responsibility for coordinating all aspects of consumers' support and goal planners. This includes: providing and/or coordinating the delivery of psychiatric treatment; substance abuse treatment; 24-hour support services; and performing acute case management to facilitate consumer access to food, clothing, housing, medical care, financial assistance and vocational training or employment. - Advocate for consumers' access to community resources and services, ensuring that consumers' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care. - Participate in the planning, organizing and facilitating of group treatment services for consumers served by the mental health program. - Travel locally to outreach consumers; make home visits and assist with home inspections. - Provide crisis intervention and risk assessment; tolerate unusual or unpleasant behavior. - Provide counseling, as qualified. - Fulfill role of protective payee for some consumers on behalf of the agency, creating monthly budgets with consumers, distributing funds and assisting with purchases. - Document services provided. LIVING CONDITIONS: - Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients’ units, and documenting barriers to maintaining healthy living conditions. OTHER DUTIES & RESPONSIBILITIES: - Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for consumers on caseload. - Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical and administrative records; participate in quality assurance reviews when assigned. - Comply with applicable program research and evaluation procedures. - Other duties as assigned. We'll list each bullet as
  • . Requirements: MINIMUM QUALIFICATIONS: - Relevant bachelor’s degree in social work, psychology, or related behavioral science, OR - A combination of 1 year of relevant paid work experience and demonstration of the ability to perform required job duties. - Ability to drive an agency or personal vehicle to conduct agency related business. - A current Washington State driver's license and insurable driving record are required. - Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential - Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs. - Knowledge of Recovery focused, strengths-based work in mental health. - Knowledge of Harm Reduction strategies. - Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors. - Ability to communicate and work effectively with staff from various backgrounds. - Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for consumers. We'll list each as
  • . Qualifications: PREFERRED QUALIFICATIONS: - Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses. - Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health. - Bilingual in Spanish and English. - Bicultural background/experience and/or Qualified Minority Mental Health Specialist designation. Skills: Could extract abilities like ability to drive, ability to meet WA DOH requirements, ability to work effectively, ability to communicate, etc. But many already in Requirements. Might be redundant. Perhaps we can skip Skills section if content overlaps. But we need to decide. The instruction: prefer a few substantive sections over many thin ones. We could combine Requirements and Qualifications into one section? But they have separate headings suggested. We could keep Requirements and Qualifications separate, and maybe omit Skills if not enough distinct content. However we have some skill-like items not captured: "Ability to drive an agency or personal vehicle", "Ability to meet Washington Department of Health requirements", "Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors", "Ability to communicate and work effectively with staff from various backgrounds". Those are already in Requirements. So Skills may be redundant. Could still create Skills section with those abilities, but that would duplicate content. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Duplicating is okay? It might be considered repeating but not inventing. However better to avoid duplication. We could place those abilities under Skills and not repeat them in Requirements? But Requirements already includes them; we could move them to Skills and keep Requirements focused on education/experience. Let's see: Minimum qualifications list includes education/experience plus abilities. We could split: Requirements: education/experience; Qualifications: preferred; Skills: abilities. That would avoid duplication. Thus: Requirements (Minimum Qualifications): - Relevant bachelor’s degree in social work, psychology, or related behavioral science, OR - A combination of 1 year of relevant paid work experience and demonstration of the ability to perform required job duties. Qualifications (Preferred Qualifications): - Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses. - Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health. - Bilingual in Spanish and English. - Bicultural background/experience and/or Qualified Minority Mental Health Specialist designation. Skills: - Ability to drive an agency or personal vehicle to conduct agency related business. - A current Washington State driver's license and insurable driving record are required. - Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential - Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs. - Knowledge of Recovery focused, strengths-based work in mental health. - Knowledge of Harm Reduction strategies. - Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors. - Ability to communicate and work effectively with staff from various backgrounds. - Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for consumers. Benefits: - Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) - Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan - Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. Pay: - $39.08 - $43.15 per hour Schedule: - Days Off: Saturday, Sunday - Shift: Day Now produce HTML with

    headings and
    • for lists,

      for prose (like About the role). Ensure no extra sections with filler. Let's craft. About the role: combine DESC description and JOB DEFINITION into a paragraph or two. Use

      . We'll output:

      About the role

      Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five

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