Clinical Case Educator - Oncology/Specialty

About the role

This telehealth position focuses on counseling and educating patients enrolled in the Medication Therapy Program. The nurse will report adverse events and provide clinical interventions to patients based on assessed need. The ideal candidate is passionate about providing a high level of patient care, has great communication and problem-solving skills, and is self-motivated.

Responsibilities

• Counsel and educate new/existing patients on specialty drug therapies.
• Adhere to contracted and accrediting regulations as indicated by drug specification.
• Complete thorough and accurate documentation utilizing good documentation practice and compliance to industry standards and regulations.
• Discuss potential/current side effects with patients to educate about treatment alternatives and facilitate ongoing therapy adherence.
• Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and/or other governing authorities.
• Perform specialty drug verification and education.
• Act as provider/patient conduit to support therapeutic longevity.
• Adhere to patient management programs through call cadence schedules, medication management programming, drug counseling, and provider collaboration.
• Maintain patient demographic records, medical history, and records in accordance with federal HIPAA standards.
• Collaborate with Pharmacy Support teams to ensure timely and accurate delivery of specialty drugs.

Requirements

• Degree or equivalent and typically requires 4+ years of relevant experience or a combination of education and experience.
• Active RN license in NC/TX.
• Associates, Bachelor, or higher degree in Nursing or accredited nursing diploma.
• 4+ years of nursing experience with at least 1 year of acute care.
• Experience in Oncology or other specialties.
• Registered Nurse with current unrestricted compact state license or primary NC licensure. TX RN license is required for residents of TX.
• Ability to obtain licensing in all states and United States territories serviced within 3 months of employment through Biologics supported programming (minimal application guidelines apply).
• Computer skills, including email, word processing, spreadsheet, and web-based programs.
• Effective oral and written communication; experience with motivational interviewing is preferred.
• Ability to read, analyze, and interpret practice standards, professional journals, technical procedures, and government standards and regulations.

Schedule

Cary, NC – Monday-Friday from 9am-6pm EST and one night per week rotating to work 11-8pm.
Fort Worth, TX – Monday-Friday from 8am-5pm CST and one night per week rotating to work 10-9pm.
Nurses are required to report to the office twice a week.
One rotating Saturday.
PTO blackout dates around Thanksgiving, Christmas, and New Year's holidays.

Pay & Benefits

Base pay range: $32.78 - $54.64. In addition to base pay, other compensation such as an annual bonus or long-term incentive opportunities may be offered. Competitive compensation package determined by performance, experience and skills, equity, regular job market evaluations, and geographical markets. Additional benefits are available through McKesson's Total Rewards program.