Clinical Care Transition Educator / Registered Nurse - St. Louis

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise, and national scale, we are re-imagining the infusion care experience for patients, customers, and team members. Join a company that values an inclusive, respectful, and engaging culture where your voice is heard, your work is valued, and you’re empowered to grow.

About the role

The Clinical Transition Educator is responsible for providing clinical education and training to ensure successful transition of patients to an Option Care Health care delivery model. This role partners with the sales team to increase the number of patients being transitioned to OCH care delivery.

Responsibilities

• Evaluate, educate, and train patients, caregivers, and facility staff about how OCH services and products will be facilitated in an alternative site, in-home, or virtually to ensure successful transition to an Option Care Health delivery model.
• Conduct patient assessments and evaluations to determine patient viability to join the OCH care delivery model.
• Partner with and coordinate with the OCH sales team to understand clinical transition educational needs and develop improvements aimed at increasing patient transition volume.
• Maintain confidentiality of patient and proprietary information while observing legal guidelines for safeguarding this information.
• Provide proper documentation of education utilizing OCH applications and technology.
• Coordinate the transition of patients from hospital to home or alternate care settings by collaborating with facility staff, providers, and internal teams to ensure timely discharge, therapy education, and continuity of care.
• Provide in-person patient and caregiver education, gather pre-admission and insurance information, and facilitate the initiation of services to support safe and effective care at home.

Requirements

• Active and unrestricted Registered Nurse (RN) license required.
• Minimum of 2 years of experience in the healthcare industry.
• Experience establishing and maintaining relationships with individuals at all levels of the organization, the business community, and vendors.
• Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (e.g., ACHC, URAC standards).
• Experience providing customer service to internal and external customers, including meeting quality standards and evaluating customer satisfaction.
• Basic PC skills: competently use internet, email, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Experience identifying operational issues and recommending and implementing strategies to resolve and improve processes.
• Access to a reliable means of transportation to travel to care facilities, home visits, and multiple hospitals. If using a personal vehicle, a valid driver’s license and proof of insurance are required.
• Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market.
• Able to plan, organize, and make presentations.

Travel Requirements

100% local travel to and from partnership facilities, community hospitals, and medical practice offices to sell Option Care services, process referrals, and provide live education and training support to patients, caregivers, and referral sources.

Preferred Qualifications

• Hands-on home or alternate site infusion or discharge planning experience.
• Experience growing service provider partnerships.

Pay

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay range is $38.84–$64.72 per hour.

Benefits

• Medical, Dental, & Vision Insurance
• Paid Time Off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs