Clinical Care Coordinator - POPULATION HEALTH

Providence caregivers are not simply valued – they’re invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

About the role

The Clinical Care Coordinator, in alignment with the goals of PCMH (Patient Centered Medical Home), will be primarily responsible for panel management within primary care. The Clinical Care Coordinator is responsible for establishing and maintaining multiple working relationships with providers, internal and external care teams, front office assistants, and primary care core leaders to ensure optimal quality health care.

Responsibilities

• Panel management within primary care
• Establish and maintain working relationships with providers, internal and external care teams, front office assistants, and primary care core leaders

Requirements

• National Provider BLS - American Heart Association (upon hire)
• Washington Medical Assistant Registered (within 60 days of hire)
• Office experience including customer service, computers, Microsoft Office software (Excel, Publisher, and PowerPoint), and patient interaction experience

Qualifications

• 2 years healthcare experience (preferred)

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and foster an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices, and continuing our more than 100-year tradition of serving the poor and vulnerable.

About The Team

Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding areas. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all-digital outpatient imaging center, as well as a number of other innovative services and programs.

Pay

The pay range for this position is $22.20 - $33.97 per hour. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Benefits

Providence offers a comprehensive benefits package including:

• Retirement 401(k) Savings Plan with employer matching
• Health care benefits (medical, dental, vision)
• Life insurance
• Disability insurance
• Time off benefits (paid parental leave, vacations, holidays, health issues)
• Voluntary benefits
• Well-being resources

Learn more at providence.jobs/benefits.

Schedule

• Full time
• Day shift

Work Location: Kadlec Regional Medical Center, Richland, WA (On-site)