Clinical Care Coordinator - Genesis Medical Center - East Rusholme Street

About the role

The Clinical Care Coordinator plays a vital role in our mission to improve lives. You will assist patients with obtaining services in a timely manner and ensure efficient coordination of patient care. This position involves administering and coordinating referrals and service authorization processes, rooming duties, and performing other clinic front desk activities.

Responsibilities

• Facilitate patient flow in the department
• Absorb patient families
• Assist with calls to clinics and other hospital facilities
• Assist with taking messages and directing them to the appropriate person in the department
• Respond to nurse call lights and inform the appropriate staff of patient needs
• Provide comfort items to patients (water, blankets, etc.)
• Stock non-medication supplies in the department
• Assemble urine collection kits
• Organize nutritional supplies, linen carts, equipment and utility rooms
• Organize equipment and utility rooms, notify staff of any faulty equipment
• Avoid cleaning rooms after each patient is discharged
• Retrieve wheelchairs and return to appropriate locations
• Provide wheelchair assistance
• Transport specimens to lab if needed
• Call lab/radiology to inquire about lab results
• Communicate with RN regarding patients ready for discharge, ensuring all results are completed and patient ready for re-evaluation
• Notify RN of inpatient bed assignment and assist with getting patient ready for transport
• Avoid patient transport

Requirements

• High school diploma or GED
• Current BLS/CPR certification if required by the assigned practice location
• Pre-med or nursing related courses (upper division Anatomy or Physiology is a plus) preferred
• Knowledge of medical terminology preferred
• Experience with Electronic Medical Records (EMR) preferred
• Strong writing skills; legibility and spelling proficiency required
• Solid computer skills; experience with EMR is a plus
• Quick and accurate typing speed
• Professional demeanor with strong interpersonal and communication skills
• Excellent organizational skills
• Knowledge of facility and OSHA safety rules and procedures
• Knowledge of HIPAA regulations
• Knowledge of Privacy Policies regarding Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA) as set forth in the Privacy Policy Manual

Qualifications

• High school diploma or GED

Skills

• High school diploma or GED
• Current BLS/CPR certification if required by the assigned practice location
• Pre-med or nursing related courses (upper division Anatomy or Physiology is a plus) preferred
• Knowledge of medical terminology preferred
• Experience with Electronic Medical Records (EMR) preferred
• Strong writing skills; legibility and spelling proficiency required
• Solid computer skills; experience with EMR is a plus
• Quick and accurate typing speed
• Professional demeanor with strong interpersonal and communication skills
• Excellent organizational skills
• Knowledge of facility and OSHA safety rules and procedures
• Knowledge of HIPAA regulations
• Knowledge of Privacy Policies regarding Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA) as set forth in the Privacy Policy Manual

Benefits

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Outstanding Paid Time Off: Start at 4 weeks’ PTO, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program
• Commuter Benefits Program

Pay

$17.00

Schedule

N/A