Clinical Care Coordinator

The position is full-time teleworking with the expectation of visiting clients in the lower Montgomery County and upper Prince George's County region in Maryland.

About Us

The Coordinating Center (The Center) has 40 years of experience supporting children, youth, adults, and seniors with complex medical needs and disabilities statewide. Deeply committed to a person-centered approach and philosophy, The Center helps individuals of all ages and abilities access affordable and quality healthcare while achieving their aspirations for a meaningful life. Over the past four decades, we have become an industry expert in the delivery of person-centered, community-based care coordination services and population health.

About You

We are looking for people who have a passion for helping others in your community and who align with our mission, vision, and values as a nonprofit organization. Ideal candidates are registered nurses (RN) or licensed social workers (LMSW, LCSW-C) with experience in case management, care coordination, home health, school nursing, or pediatrics. We value collaborative and creative minds, self-managing organizational skills, and the desire to challenge and grow professionally.

Requirements

• An active Maryland Social Work license (LMSW, LCSW-C) or Maryland Registered Nurse license (RN) is required.
• Two years of case management experience is required.
• Pediatric experience is preferred.
• Ability to obtain the CCM certification within two years of employment.

Responsibilities

• Facilitate the development of individualized client Care Management Plans, ensuring the inclusion of client/caregiver input.
• Locate, coordinate, and navigate medical services and other home and community-based services for medically complex children and adults with disabilities and comorbid conditions, including individuals experiencing financial, housing, and resource instability.
• Research and recommend cost-effective alternatives to care, as appropriate.
• Engage the case management process and best practices to guide client service delivery, including assessments, documentation, planning, implementation, education, advocacy, and evaluation.
• Evaluate actual outcomes, as well as desired outcomes, and adjust Care Management Plan interventions accordingly to maximize health and goal achievement potential.
• Facilitate communication between community-based providers, insurance carriers, the multidisciplinary team, and supports required by the client.
• Coordinate quarterly on-site visitations, convene and attend multidisciplinary team meetings, and maintain periodic, regular contact with clients and other members of the healthcare team.
• Complete timely documentation of care management activities in multiple electronic databases, maintaining confidentiality of PHI in all settings.

Benefits

• Salary range: $70,000-$72,000.
• $1,500 stipend upon completion of CCM certification within two years of employment.
• Comprehensive benefits package including medical FSA/HSA plans, dental, vision, matching 403b, and short-term/long-term disability options.
• 11 paid holidays, a winter break, and generous PTO accrual.
• Funds for professional development and furthering education.
• Opportunities for collaboration within various councils and committees.

We have been named a USA Today Top Workplace award-winning organization for three years in a row.