Clinical Care Coordinator

About the role

Hillcrest Health & Living is seeking a Clinical Care Coordinator to lead clinical operations, support team members, and ensure quality care at Hillcrest Firethorn in Lincoln, NE.

Responsibilities

• Support clinical coordination for post-acute and long-term care patients
• Ensure quality care, regulatory compliance, smooth transitions, and strong communication across the care team
• Provide clinical oversight and support for assigned neighborhoods, residents, patients, and team members
• Complete daily rounds to ensure patient, resident, and team member needs are being met
• Monitor care delivery, call light response, infection-control practices, fall prevention, care plan updates, wound rounds, weights, documentation, and dining room supervision
• Attend daily multidisciplinary stand-up meetings and bring forward items needing follow-up
• Ensure INTERACT tools, care paths, and other clinical resources are implemented, reviewed, and updated as needed
• Support team member education related to Medicare documentation, ADL documentation, coverage guidelines, and required documentation for Medicare stays
• Prepare for new admissions by ensuring rooms are ready, equipment is available, nurse-to-nurse report has been received, and team members are prepared to welcome the patient
• Serve as backup support for the Admissions Coordinator during vacations, absences, or times out of the office
• Support patient-centered transitions from admission through discharge
• Partner with nurse managers to complete Nurse Tech performance reviews, coaching, and counseling
• Review electronic medication administration records for missed medications, unresolved flags, timeliness of med pass, and correct med pass procedures
• Participate in QAPI meetings and assist with dashboards, performance improvement plans, and follow-up actions
• Fill in on the floor as a nurse when needed to support adequate staffing and patient care
• Occasionally work additional shifts or hours to observe care, complete evaluations, support coaching, and meet operational needs
• Occasionally work weekends and rotate on-call responsibilities every fourth weekend

Requirements

• Active LPN license in Nebraska or a compact state
• Long-term care or skilled nursing facility experience
• Previous charge nurse, unit manager, clinical care coordination, or nurse leadership experience
• Strong understanding of post-acute care, long-term care, Medicare documentation, clinical compliance, and resident/patient care coordination
• Ability to support admissions, care transitions, and discharge planning with strong organization and communication
• Strong accountability and follow-through with clinical oversight, documentation, communication, and team support
• Self-directed work style with the ability to see what needs to be done and take appropriate action
• Confidence coaching team members, addressing concerns, and supporting performance expectations professionally
• Strong attention to detail with care plans, EMAR review, documentation, wounds, weights, fall prevention, and regulatory expectations
• Calm, flexible, and professional in stressful or changing situations
• Able to work in a fast-paced environment with strong attention to detail
• Able to utilize technology, EMAR, clinical systems, and care resources efficiently and effectively

Qualifications

• Basic Life Support certification through the American Heart Association

Skills

• Strong clinical judgment
• Leadership presence
• Accountability and follow-through
• Team-first approach
• Professionalism in direct communication
• Flexibility and adaptability

Benefits

• Competitive compensation
• Multiple health insurance plan options
• Vision, dental, and life insurance
• Professional development support, including tuition reimbursement, certifications, and career-growth programs
• Dayforce Wallet, allowing you to choose when you get paid
• Gym membership reimbursement and partner discounts
• Opportunities to grow within a mission-driven senior care organization

Pay

Competitive compensation

Schedule

Full-Time