Clinical Business Operations Representative 3 (H)- HYBRID

Core Functions

• Interact and support the Physician and the ARNP/RN to ensure smooth operation of the medical practice to include arranging treatments, scheduling all tests, appointments, procedures, and assisting with arranging consultations to other depts.
• Communicate with physicians, nurses, clinical staff, and patients concerning patient care.
• Triage patient problems and inquiries to the appropriate physician or nurse.
• Schedule patient tests and procedures with ancillary services in UMHC and JMH. (Includes lab tests, nuclear medicine studies, x-rays, MRI's, psychosocial, etc.)
• Schedule Peer to Peer for Radiology exams.
• Manage and scan all outside records into online system for physicians making sure all information is available on a timely basis before clinic begins.
• Answer phone calls utilizing the NICE inContact phone system. (This includes transferring to admins, clear and concise messages to the APRN/ Physician teams)
• Light admin duties will be required, such as sorting Team Faxes.
• Potential for coverage for administrative staff.

Core Requirements

• High school diploma or equivalent
• Minimum 2 years of relevant experience

Knowledge, Skills, and Attitudes:

• Skill in data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Ability to work evenings, nights, and weekends as necessary.
• Skill in collecting, organizing, and analyzing data.
• Ability to work independently and/or in a collaborative environment.
• Commitment to the University’s core values.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status: Full time

Employee Type: Staff

Pay Grade: H5