Clinical Business Analyst Level I

About the role

Under varying levels of direction and expertise, this position is responsible for the ongoing assessment, design, development, and implementation of system-wide clinical systems. The role involves collecting and transforming large quantities of information into meaningful business requirements, developing and modifying requirements documentation for clinical information systems, and critically evaluating information from various sources to distinguish user needs from actual business needs. The position partners with business users, project managers, programmers, consultants, and IT leadership to optimize project scope, benefits, and risks while managing stakeholder expectations.

Responsibilities

• Analyze and document business requirements and processes; communicate requirements to technical personnel through conceptual data, process models, flowcharts, and technical specifications.
• Interview end users, stakeholders, and project sponsors to assess business and clinical needs; create business, functional, and technical requirements documents based on captured data and departmental standards.
• Convert gathered information into specific details including data sources, data and user types, interface components, navigation needs, reporting needs, and administrative system needs.
• Define external interfaces, constraints, quality issues, and other non-functional requirements.
• Provide project management teams with identified risks, concerns, and ambiguities; assist in developing solutions.
• Partner with project managers to complete requirements documentation in accordance with project schedules.
• Plan, organize, facilitate, and lead meetings and workgroups; oversee and execute follow-up activities.
• Ensure software development teams account for all defined technical requirements in coordination with the quality assurance team.
• Ensure compliance with internal policies and industry standards for quality.
• Document changes to baseline requirements through standard change control processes.
• Document software test plans, technical requirements, release notes, user and training guidelines, and other materials.
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with team leaders.
• Perform end-user and application support functions including problem-solving and resolution of application defects.
• Provide systems and application training; develop and execute project presentations.
• Participate in special projects as required.
• Provide training and serve as a mentor for junior clinical business analysts or other project team members; manage and evaluate work products for assigned team members.
• Participate in the development of departmental training initiatives.

Requirements

• A Master’s degree or advanced clinical degree from an accredited college or university; or
• A Baccalaureate degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics, or related area; or
• One (1) year of experience in a relevant clinical and/or healthcare administration role/function; or
• A satisfactory combination of education, training, and experience.

Preferred Qualifications

• Knowledge of various software packages, data entry skills, basic anatomy, ICD-10 coding, E codes, Injury Severity Scoring, and Probability of Survivability.
• Understanding of quality assurance and performance improvement.
• Experience with data collection, analysis, and report writing.