Clinical Business Analyst (Epic)

Job Summary

Seeking a Clinical Business Analyst to gather requirements, optimize workflows, and lead implementations for corporate-wide Epic applications. Ideal candidates hold a Bachelor's or Master's degree with 1-3+ years of experience in healthcare IT, clinical operations, or EMR analysis. Epic certification is required within 6 months of hire (willing to train qualified candidates). Must reside within commuting distance to report on-site with 48 hours' notice.

Responsibilities

• Analyze and document business requirements and processes
• Communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications
• Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol/standards
• Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs
• Define external interfaces, constraints, quality issues and other non-functional requirements
• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions
• Partner with project managers to complete requirements documentation in accordance with project schedule
• Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities
• Ensure software development team accounts for all defined requirements in coordination with quality assurance team
• Ensure that all quality standards comply with internal policies and industry standards
• Document changes to baseline requirements through standard change control process
• Document software test plans, technical requirements, release notes, user and training guidelines and other materials
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders
• Perform end user and application support functions including problem solving and resolution of application function defects
• Provide systems and application training
• Develop and execute project presentations
• Participate in special projects as required
• Provide training to and serve as a mentor for Junior Clinical Business Analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members
• Participate in the development of various departmental training initiatives
• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies
• Provide supervision and guidance to junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members
• Interview Junior Clinical Business Analysts, Clinical Business Analysts assigned at Level I, consultants, and/or other appropriate project team members

Qualifications

• Certification(S)/Nys License(S): Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one year. We are willing to train the selected candidate.
• Epic Certification: Required within the first 6 months of appointment to continue employment.
• Education: A Master's Degree or advanced clinical degree from an accredited college or university and one year of experience gathering and documenting business, clinical, and/or functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis or related in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area: or, one year of experience in a relevant clinical and/or healthcare administration role/function; or A Baccalaureate Degree from an accredited college or university and three years of experience as described above; or A satisfactory combination of education, training, and experience.
• Other Preferred Skills: Clinical background (preferred), Epic Certification (preferred)