Clinical Associate - Vascular PACU - FT

Facility: 1906 Belleview Ave SE - Roanoke

About the Role

The Clinical Associate performs clinical and clerical support, providing basic technical clinical services and clerical support in the delivery of quality patient care as directed by licensed staff, physician, or mid-level practitioner. This role involves performing basic clinical services relating to the care, cleanliness, safety, and comfort of patients. The Clinical Associate may also be approved for phlebotomy tasks with proper certification, department need, and leadership consent.

Cardiovascular PACU (CVPACU) and PAPA (CVPAPA) provide comprehensive preoperative and recovery services for cardiovascular and thoracic operating rooms, serving a multicultural patient population ranging from adolescents to geriatrics with suspected or confirmed cardiovascular disease. The complexity of patients is due to the prevalence of multiple comorbidities, including cardiovascular disease, diabetes, peripheral vascular disease, lung disease, and renal disease.

This position is full time, working day shift Monday through Friday.

Responsibilities

• Performs clinical and clerical support tasks as directed by licensed staff, physician, or mid-level practitioner.
• Exhibits competent knowledge of EMR and assists with chart audits.
• Reviews medical records and provider orders.
• Orders department/unit supplies and equipment; stocks and organizes supplies.
• Collects patient assessment data, including height, weight, vital signs, chief complaint/symptoms, and current medications for assessment by licensed staff.
• Processes equipment between patients (cleans unit-based equipment and gathers supplies needed to operate equipment).
• Operates and maintains general office equipment.
• Transports patients through the building.
• Assists with maintaining regulatory compliance (refrigerator, code cart checks, glucose meters, equipment room storage, etc.).
• Provides basic nursing care and performs advanced technical skills according to established standards.
• Provides support for department/unit staff scheduling, including lunch assignments.
• Manages admissions, transfers, and discharges as competencies allow.
• Coordinates patient flow into/out of the area using department/unit-specific software and Intranet.
• Serves as the "face" of the unit, adhering to the dress code and exhibiting service excellence behaviors at all times.
• Demonstrates excellent telephone etiquette and interpersonal skills when interacting with patients, visitors, physicians, and other health professionals.
• Receives and screens incoming calls via telephone and patient call system; routes calls to appropriate individuals and takes messages accurately.
• Serves as a resource for department/unit software systems.
• May transport patients independently, monitoring the patient's condition en route and during procedures; may monitor and interpret EKG rhythms.
• Utilizes transportation algorithms to determine appropriate follow-up for emergent and/or urgent patient needs.
• Performs unit-based patient care tasks per competencies if trained.
• Participates in the sitter process if competencies are appropriate.
• If assigned as a monitor tech:
  • Observes cardiac monitors as assigned.
  • Interprets and documents rhythm patterns on a routine basis; reports arrhythmias and significant rate and rhythm changes to the RN.
  • Completes documentation/placement on monitor flowsheet and files in paper chart.
  • Applies monitoring equipment to patients and ensures correct functioning.
• Contributes to the orientation and career development of others.
• Demonstrates respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees.
• Champions Carilion's mission, vision, and values; complies with policies, procedures, ethical standards, and code of conduct.

Requirements

• High school graduate or equivalent.
• If working in a Critical Access Area, a Certified Nursing Assistant (N.A.) is required. Must have successfully completed a N.A. course or successfully completed N.A. course with Carilion.
• Successful completion of Monitor Technician courses through Carilion required if working in a monitored area.
• Successful completion of phlebotomy and sheath courses through Carilion required if working in areas where the skill set is needed.
• AHA BLS-HCP (Basic Life Support for Healthcare Providers) certification required.
• Effective interpersonal, communication, and team-working skills.
• Must be organized and self-motivated.
• Knowledge of office procedures and equipment.

Pay

Compensation Range: $18.70 - $26.18 per hour. Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years (Voluntary 403B).
• Paid Time Off (accrued from day one).
• Onsite fitness studios and discounts to Carilion Wellness centers.
• Access to health and wellness app, Personify Health.
• Discounts on childcare.
• Continued education and training.