Clinical Associate
Abbott · Cleveland, OH · 4 days ago
Customer Service$51k–$101k/yrFull-time
About the role
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Responsibilities
- Provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products.
- Performs work that involves a high degree of independence.
- Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.
- Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager.
- Provides clinical and technical support in a hospital setting, utilizing EP technology in the treatment of various cardiac arrhythmias.
- Supports EP Sales Representatives in the following areas: collaborating with sales personnel, facilitating regional training seminars, participating in clinical studies/data collection, troubleshooting, and leading/supporting new product in-service trainings and/or demonstrations to physicians, nurses, and sales representatives.
- Continuously develops engineering, sales and technical skills aligned with the overall territory strategy, including learning from senior sales personnel and management.
- Stays up-to-date on the latest industry developments, regulatory requirements, and maintains strong knowledge of company and competitor products, market trends, and strategic goals.
- Provides management with feedback on market trends and customer insights to inform strategic decisions and guide next-generation product development.
Requirements
- Bachelor's Degree or equivalent experience.
- Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.
Qualifications
- Experience in EP technology and procedures.
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple projects simultaneously.
- Knowledge of cardiac mapping, diagnostic, and therapy systems.
- Ability to build and sustain credible clinical relationships with customers.
Skills
- Technical proficiency in EP products.
- Excellent problem-solving and troubleshooting skills.
- Effective communication and presentation skills.
- Ability to work in a fast-paced, dynamic environment.
Benefits
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
Pay
The base pay for this position is $50,700.00 – $101,300.00. In specific locations, the pay range may vary from the range posted.
Schedule
Full-time position.