Clinical Associate - 9 CST Medical Cardiac PCU - FT

Recruiter: SARAH BOSWELL (srboswell@carilionclinic.org)

About the role

How You’ll Help Transform Healthcare Here is an opportunity to thrive and bring your valuable skills to life within a setting known for providing the best quality care to patients. As a clinical associate, you will provide basic clinical services to patients and clerical support to the unit health‑care team. 9 CST is a 20‑bed Medical Cardiology Progressive Care Unit within the Cardiovascular Institute (CVI) that serves patients 18 years and older. Our progressive care nurses practice in a setting where patients require complex ongoing assessment, multiple therapies, and interventions. This position is full time, working the day/evening/night shift with every other weekend and rotating holidays. This position is eligible for a sign‑on bonus when the successful candidate meets applicable guidelines.

Responsibilities

• Welcomes and assists patients and visitors with registration.
• May assist with patient admissions, transfers, and discharges.
• Coordinates patient flow into/out of area using department/unit specific software and Intranet.
• Schedules patient therapeutic and diagnostic procedures.
• May review medical records for outstanding orders and notifies nurse of stat orders and medication changes.
• Cleans unit‑based equipment and gathers supplies needed to operate equipment between patients as needed.
• Transports patients, supplies specimens and equipment within the facility.
• May assist with chart audits.
• May perform unit‑based patient care tasks for patients.
• May participate in the sitter process.
• Interacts with patients, visitors, physicians, and other health professionals.
• Answers incoming calls via telephone and patient call system.
• Routes calls as needed and takes messages.
• Provides scheduling coverage support for department/unit staff scheduling, including back‑up coverage.
• Operates and maintains general office equipment.
• Orders department/unit supplies and equipment and stocks/organizes supplies.
• Serves as a resource for department/unit software system.
• Monitors cleanliness of waiting and break rooms and performs safety/environmental rounds.
• Assists with maintaining regulatory compliance in unit.

Requirements

• Education: High school graduate or GED.
• Experience: none.
• Licensure, certification, and/or registration: none unless the following: Critical Access Area – Certified Nursing Assistant is required.
• Life Support: AHA BLS‑HCP required.
• Other Minimum Qualifications: Effective interpersonal, communication, and team‑working skills. Must be organized and self‑motivated. Must have knowledge of office procedure and equipment.
• Orientation: Mandatory orientation classes Monday‑Friday, 8 am‑5 pm for the first 2 weeks of employment (in‑person except for 2 online classes).

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training