Clinical Assistant - Employee Health York - Days

About the role

Provides safe, therapeutic and efficient care and services to patients of the Employee Health and Safety Department.

Responsibilities

• Assists with completing New Hire Assessments, including phlebotomy, height/weight, substance abuse test collection, checking vital signs, fit testing, reviewing paperwork for completeness, and provides education on safety, ergonomics, and wellness.
• Manages specimens and tests and ensures proper ordering, labeling, tracking and data entry of results.
• Triages phone calls – routing to RN when medical advice is needed; does not provide medical advice or decision making.
• Assists with front desk coverage including scheduling, checking in patients, preparation of paperwork, etc.
• Retrieves medical records when indicated following HIPAA requirements.
• Responsible for medical supply inventory and ordering; requisitions equipment, maintenance and repair services, and prepares related forms; receives supplies checking for accuracy compared to ordering.
• Reviews monthly general ledgers from Lawson and Pharmacy to ensure accuracy of billing.
• Proficient in use of electronic health record used in Employee Health department.
• Manages and reviews the employee transfer list to ensure employees are provided information about additional surveillance requirements needed.
• Assists with preparation of reports, collecting data, setting up classes and preparing resources.
• Assists RN team with following protocols for surveillance, substance abuse testing, new hire testing and post exposure work up including contact and reminders for follow-up and assistance with obtaining lab draws when ordered.
• Assists EH&S clinical team with Fit Testing and Safe Lifting programs.
• Assists clinician in scheduling appointments for employees for consults and outside provider visits.
• Enters or retrieves data from established computer files.
• Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population; provides direct patient care to assigned patient age group(s).
• Demonstrates a commitment to patient, visitor and staff by complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Participates in educational programs and inservice meetings.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

The following are tasks and services that the Employee Health Clinical Assistant will not complete:

• Physical examination/assessments or review and evaluation of patient history.
• Any medication administration including all PPDs, vaccines, IM, PO, topical or OTC medications.
• Care planning including, but not limited to: ordering diagnostic testing, decision making in creating a plan of care, medical triage of patients, diagnosis, discharge patient education.

Qualifications

• Minimum Education: High School Diploma or GED Required; Associates Degree Preferred
• Work Experience: 2 years relevant experience required; less than 1 year in occupational health office, urgent care or other relevant experiences preferred
• Licenses: Basic Life Support upon hire required; Certified Medical Assistant upon hire preferred

Skills

• Proficient in Excel, Word, PowerPoint and computer literate

Benefits

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave