Clinical Support Assistant - Occupational Health York - Days

About the role

Works as a member of the patient care delivery team and assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. Requires significant contact with clinical and clerical staff, physicians, Advanced Practice Providers, patients and families, necessitating strong interpersonal and customer service skills to promote a caring and healing environment.

Responsibilities

• Clinical Duties:
  • Obtains and documents reason for visit, patient vital signs (temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight).
  • Prepares patient for visit or procedure by ensuring appropriate gowning and undressing.
  • Assists providers with examinations and may serve as a chaperone for exams of a personal nature.
  • Performs Point-of-Care (POC) testing including blood glucose, hemoccult, and specific gravity testing; performs quality control and maintains related records.
  • Collects specimens using appropriate equipment (e.g., fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, hemoccult testing).
  • Performs EKGs and communicates results to providers; enters POC lab results into the patient’s chart.
  • Assists with safely transporting patients via wheelchair when necessary.
  • Ensures patient care areas are adequately stocked with unexpired supplies and notifies supervisor when reorder points are reached.
  • Adheres to HIPAA and maintains knowledge to keep patients safe in all areas of the patient care setting.
  • Maintains a visible presence in the clinical area between tasks.
  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility.
• Clerical Duties:
  • Assists clinical care team with basket messages (excluding abnormal results, prescription renewals, and clinical advice).
  • Schedules appointments and urgent studies or referrals.
  • Completes patient forms and monitors/assists with processing forms, faxes, and paperwork for the clinical care team.
  • Answers team line, emergency line, doctor line, and back door line from MCC (if applicable).
• Common Expectations:
  • Demonstrates knowledge of the principles of growth and development over the lifespan of the assigned patient population.
  • Demonstrates a commitment to patient, visitor, and staff safety by complying with applicable safety regulations.
  • Maintains established policies and procedures, quality assessment, safety, environmental, and infection control standards.
  • Maintains cleanliness of work areas as required.
  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

• Education: High School Diploma or GED required.
• Experience: Less than 1 year of relevant experience.
• Licenses: Basic Life Support upon hire required; Certified Nurse Aide upon hire preferred.

Benefits

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave