Clinical Applications Trainer - EEG Contractor

FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals. Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro. LOCATION: Remote in (Atlanta, GA; Charlotte, NC; Detroit, MI; Philadelphia, PA, or Nashville, TN) Position Summary As a Clinical Applications Specialist (Trainer), you are responsible for delivering high-quality clinical training and education to customers during and after system installation. You enable customers to effectively adopt and optimize the use of our neurodiagnostic solutions, contributing directly to improved clinical workflows, user confidence, and patient outcomes. This role requires extensive travel and close collaboration with Service, Sales, and Technical teams. Key Responsibilities This list is not exhaustive, and other duties may be assigned. Clinical Training & Customer Education Deliver onsite and remote clinical training for new installations, upgrades, and ongoing customer educationProvide structured follow-up training to ensure effective adoption post-installationAdapt training approach to different user groups and clinical environments Customer Support & Clinical Liaison Act as clinical liaison between customers and the Technical Service teamProactively identify, address, and escalate customer issues and needs as appropriate Installation Support Plan and perform smaller neurodiagnostic system installations in line with company standards and customer requirements Pre-Sales & Product Support Provide pre-sale clinical education and product demonstrations to prospective customers as required Documentation and Compliance Complete all required administrative tasks and maintain accurate records in the CRM systemStay up-to-date and follow all Quality System procedures related to this job, which can affect the quality of products or services provided to our customers.Use only approved documentation in line with company guidelines Continuous Learning & Contribution to Culture Maintain a high level of clinical expertise and keep all required certifications current through continuing educationParticipate in product and internal training to stay current with software and hardware developmentsSupport the development and ongoing improvement of training materialsContribute to the team's success by embracing our North Star guiding principles and behaviors, actively participating in a culture that puts our Patient first. Demonstrate exceptional teamwork, agility, accountability, and respect, cultivating an environment where collaboration and continuous improvement thrive. Qualifications & Experience Certificates, Licenses, Registrations Clinical registration and certification in EEG, Polysomnography, or EMG/NCV is requiredRegistry in Evoked Potentials or certified in Intraoperative Monitoring a plus but not required Education and/or Experience Bachelor’s degree in a clinical or scientific discipline preferred; equivalent combination of education, certification, and directly relevant clinical experience will be considered.5 years of relevant experience in a clinical setting is requiredTeaching experience is strongly recommended, but not required Key Competencies Communicates complex clinical concepts clearly to different audiencesAdapts training delivery to customer needs and experience levelsBuilds effective relationships with customers and internal teamsPlans and manages multiple assignments in parallelDemonstrates strong clinical credibility and customer focus Travel Required: Extensive 75% Other Requirements Must reside within assigned territory, near a major airport Must have a valid passportMust have valid driver's license and clean driving record Ability to meet all Vendor Credentialing requirements for onsite support, including all needed immunizations, verification of past immunizations, TB screening, drug testing, flu shots, etc as defined by the individual healthcare system. Be the People part of the Neuro Solution. Apply Today. EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.