Clinical Applications Specialist (Vascular) Hartford CT

Summary Of Duties

Provides clinical training to various groups such as Sales Representatives, Tech Teams, Merit employees, Cath lab and Radiology staff, and physicians on all Merit products.

Essential Functions Performed

• Answers clinical questions from doctors, technicians, sales representatives, etc.
• Works with Sales Representatives in the field or customers to do evaluations and consultations or obtain complaint information.
• Follows up on previous product evaluations and conversions or complaints that require additional information.
• Establishes relationships and builds confidence among lab staff, physicians, Sales Representatives, and customers.
• Makes sure clinical details involving customer complaints are documented.
• Attends meetings to help determine which events/incidents require notification to regulatory authorities.
• Liaises between the lab/customers and Sales Representatives.
• Conducts assessment testing to ascertain the skill level and ability of those individuals being trained, and develops training curriculums and programs to improve knowledge, skill, and ability.
• Conducts ongoing staff training and provides clinical feedback to resolve customer related issues.
• Supports and trains clinicians on the use of Merit products and troubleshoots product related issues in the field.
• Aids in the roll out of new products, including educating the Sales Representatives on the features and benefits.
• Provides information on new technologies, procedures, and changes in the medical device industry.
• Develops product training and procedural materials.
• Develops programs for labs to obtain CEU credits, in conjunction with an independent outside accredit firm.
• Works with the T.I.A. Department to improve existing products and the development of new products.
• Makes presentations at Regional and National meetings regarding new products, procedures, and customer complaint requirements.

Essential Physical/Environmental Demands

• Lifting -- Not to exceed 50 lbs. -- local practice may apply.
• Sitting
• Standing
• Bending
• Visual acuity
• Color perception
• Depth perception
• Reading
• Field of vision/peripheral

Summary Of Minimum Qualifications

• Education and/or business experience equivalent to a related Bachelor's Degree.
• A minimum of five years of hands-on medical experience.
• Education and clinical experience equivalent to a Registered Nurse or Certified Cardiovascular or Radiology Technician preferred.
• Medical product sales and sales training experience preferred.
• Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
• Good analytical skills and the ability to understand complex issues.
• Excellent organizational skills and the ability to coordinate large programs.
• Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.

COMPETENCIES

• Product training
• Skill assessment testing
• Training curriculum/program development
• Product trouble shooting
• Interpersonal communication skills

Comments

• Infectious Control Risk Category I
• The risk category explains whether or not employees are likely to come into contact with blood or body fluids while performing their jobs. Risk category I states employment and procedures that will require exposure.
• The base salary for this role starts at $85,000 annually and may increase based on experience, qualifications, and location.
• In addition to base pay, this position includes an annual sales bonus plan and commission opportunities.
• The territory covers Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, New Jersey, New York, and Pennsylvania, with an expectation of approximately 75% travel.
• To see more on our culture, go to www.merit.com/careers.
• Military Veterans are encouraged to Apply.
• Merit is a proud Utah Patriot Partner committed to hiring our Veterans.