Clinical Applications Specialist, Ultrasound (Florida)
Samsung Healthcare USA · United States · 4 wk ago
RemoteRemoteHealthcareFull-time
Role Description
We are seeking a Clinical Applications Specialist to support the Ultrasound Women’s Health Market. This role provides clinical and technical expertise throughout the sales cycle and post-sale process, partnering with Sales Representatives, Dealers, and the Channel Sales Manager to drive growth and deliver exceptional customer experiences.
Key Duties And Responsibilities, Other Duties May Be Assigned
- Deliver clinical and technical instruction during the ultrasound sales cycle and post-sale process to internal and external customers, including on-site visits with physicians and sonographers.
- Conduct professional ultrasound product demonstrations and post-installation training to customers’ clinical staff.
- Persuasively demonstrate and communicate the clinical and operational advantages of the system to end-users, influencing purchasing decisions and driving adoption through consultative selling and expertise.
- Provide clinical and technical support at trade shows and professional conferences.
- Collaborate with the product management and service teams to share field feedback and improve product performance.
- Support the sales and service teams with clinical expertise and customer engagement strategies.
- Maintain customer satisfaction post-installation and proactively address concerns.
- Ensure escalation situations are managed and resolved promptly and professionally.
- Afford basic on-site troubleshooting to resolve service-related issues quickly.
- Perform other duties as assigned.
Qualifications and Requirements
- RDMS certification required; (OB/GYN and Fetal Echo); must possess excellent knowledge of the technical and clinical aspects of diagnostic ultrasound.
- 4-10 years of clinical ultrasound experience in MFM, Ob/Gyn and Fetal Echo applications required.
- Skilled in 2D, 3D and Color Doppler across applications.
- Must be able to be compliant with hospital credentialing requirements.
- Previous commercial experience as a Clinical Applications Specialist preferred.
- Strong market knowledge and competitive attitude.
- Strong presentation skills and the ability to perform clinical and product training to all levels of customers.
- Must be self-motivated, results-oriented and team-focused.
- Must possess strong verbal and written communication skills.
- Ability to thrive in a fast-paced, demanding environment.
Benefits
- Medical (Blue Benefit Administrators): 5 PPO Plans (with up to 95% employer contribution)
- Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution)
- Vision (Blue Cross Blue Shield): 100% company paid
- Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid
- 401k Retirement (Fidelity): 100% company match up to 5%
- Tax Deferred Health Care Savings Programs
- Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft
- Generous paid time off, tuition reimbursement, and more!