Clinical Applications Specialist, MIC, NICU - Northeast Region

Job Description

Working within the MIC NICU national team, as the Clinical Applications Specialist NICU, you will deliver clinical and operational expertise by providing excellent education and training support for the Maternal Infant Care product portfolio to clinical end-users. These clinical experts will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions.

Roles and Responsibilities

• Develop product, clinical, and software knowledge, skills, and competence within the Maternal Infant care modality.
• Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment.
• Develops and administers clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promoter Scores (NPS).
• Collaborates and coordinates the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions.
• Drive realization of revenue thru execution of on-site or remote clinical education delivery.
• Produces comprehensive, consistent, and timely completion of documentation requirements pre-through post training.
• Supports existing customers with additional training as needed or as product enhancements are launched that require additional training or implementation.
• Maintains customer relationships and communicates all relevant product and/or customer concerns or opportunities to the LCS Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve the quality of the product or overall product offerings.
• Manages travel & lodging (T&L) budget to plan through optimization of travel strategies and cost savings.
• Submits expense reports within guidelines and provides and maintains clear and complete records to comply with all elements relevant to the position.
• National travel required up to 100%.

Required Qualifications

• 3 - 4 years of direct patient care in the NICU setting.
• Bachelor's degree from an accredited university or college with a minimum of 5 years of experience as an RN.
• Must live in the region assigned - The Northeast Region above Maryland.
• Holds an active registered nursing license with experience in NICU.
• Ability/Willingness to travel extensively 100% (4-5 days per week including some weekends).
• Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
• Ability to learn specialized industry specific software and provide digital education and training solutions.

Desired Characteristics

• Previous experience with conducting education to adult learners.
• Team player with collaborative, positive attitude and able to adapt to change quickly.
• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Benefits

• We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• For U.S. based positions only, the pay range for this position is $92,000.00-$138,000.00 Annual.
• This position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
• GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
• Additional Information
• GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.
• GE HealthCare is an Equal Opportunity Employer.
• Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
• GE HealthCare will only employ those who are legally authorized to work in the United States for this opening.
• While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
• Relocation Assistance Provided: No.