Clinical Applications Specialist, MIC, Labor & Delivery

About the role

Working within the MIC national team, you will deliver clinical and operational expertise by providing excellent education and training support for the Maternal Infant Care product portfolio to clinical end-users. You will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities

• Develop product, clinical, and software knowledge, skills, and competence within the Maternal Infant care modality.
• Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment.
• Provides pre-sale product clinical evaluations and/or educational sessions to potential customers.
• In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promoter Scores (NPS).
• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions.
• Drive realization of revenue through execution of on-site or remote clinical education delivery.
• Produce comprehensive, consistent, and timely completion of documentation requirements pre‑through post training.
• Provide ongoing post‑installation training and support as needed; support existing customers with additional training as needed or as product enhancements are launched that require additional training or implementation.
• Maintain customer relationships and communicate all relevant product and/or customer concerns or opportunities to the LCS Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve the quality of the product or overall product offerings.
• Manage travel & lodging (T&L) budget to plan through optimization of travel strategies and cost savings; submit expense reports within guidelines and provide and maintain clear and complete records to comply with all elements relevant to the position.

Requirements

• 4 years of direct patient care in the Labor & Delivery setting.
• Bachelor's degree from an accredited university or college with a minimum of 5 years of experience as a Registered Nurse.
• Hold an active registered nursing license.
• Proficient use of software applications, such as Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web‑based tools (intranet/internet/apps