Clinical Applications Analyst Senior - Beacon Analyst

Essential Functions

• Drives the design and implementation of new clinical processes and optimized system configuration.
• Leads and facilitates design sessions to achieve improvements.
• Understands the workflow strategy of a particular function/area and works with the team to define the requirements and assists in designing improved processes utilizing the clinical information system.
• Influences clinical leadership and management decisions and drives ownership and acceptance of change to the processes.
• Mets with customers frequently and provide frequent written status updates to customers, team members, and department management.
• Identifies solutions to complex clinical directives or implementation impediments.
• Provides consultative services to customers and technologists as to the workflow processes and incorporation of technology solutions.
• Participates and supports other team members in on call support and customer rounding activities.
• Solves production and maintenance problems, documents processes and creates action plans delineating steps and procedures. Analyzes tasks and problems and determines the most efficient and cost effective method of accomplishing defined requirements within a scheduled deadline.
• Executes comprehensive testing plans to verify critical outputs and system integrity.
• Writes SOWs that are complete and clearly understood, while appropriately setting customer expectations.
• Oversee and direct activities with the vendor including staying current with vendor trends, understanding strategic plans, implementations, and technology.
• Schedules loading bundles and fixes with vendor, systems group and customers.
• Examines techniques in use and determining appropriate changes to effect improvements, reduce costs and enhance internal operational clinical processes.
• Maintains knowledge of expanding technical and clinical expertise and applies new skills and knowledge to TMC situations.
• Ensures that new or modified clinical information systems maintain patient confidentiality and privacy in accordance with HIPAA, TJC, and other regulatory agencies.

Minimum Qualifications

• Education: Bachelor's degree is required in information technology, healthcare, business, or related field. Master’s degree or equivalent experience in clinical applications preferred. Additional relevant experience may substitute for lack of education upon Supervisory and HR approval.
• Experience: Four (4) years of work experience in a healthcare setting, three (3) years of clinical applications analyst experience with Epic, preferably in an acute care setting, and 1 (one) year of project management related experience.
• Licensure or Certification: Recommend clinicians, including RN’s, maintain current state licensure, preferred. Will be required to certify on one or more Epic applications and maintain certification.