Clinical Application Specialist, Ventilation (Part-Time)

This part-time role provides clinical customer support by interfacing with sales, technical personnel, and other Nihon Kohden team members to implement Nihon Kohden NKV Series Ventilator Systems into customer sites.

Responsibilities

• Review all training materials, achieve a score of 90% initially and annually on Product Knowledge Assessment, and maintain expertise on the operation of the NKV Series Ventilator Systems, including training end-users.
• Ensure delivery of equipment, itemization of contents, electrical testing by hospital Biomed, and other requirements are completed prior to new product installations; provide ongoing support and documentation during scheduled assignments.
• Provide ongoing clinical customer support either in person or by telephone.
• Make travel arrangements according to company policies and complete expense reports within designated timeframes.
• Maintain clinical knowledge and competence, including an active respiratory therapy license and Registered Respiratory Therapy Credential.
• Develop and update documented project plans based on Customer “Kick Off” meetings and Nihon Kohden resources, including deliverables, responsibilities, timelines, and current status for assigned accounts.
• Advise, coordinate, and communicate between Customers and Nihon Kohden resources to resolve complex ventilation issues and ensure timelines are met, as assigned.
• Adhere to all company policies, procedures, and business ethics codes.
• Duties may be modified or assigned at any time based on business need.

Requirements

• Master’s or Bachelor’s degree in respiratory therapy or related discipline preferred; relevant education and experience accepted in lieu of degree.
• Valid unrestricted respiratory therapy license issued within the United States.
• Active NBRC Registered Respiratory Therapist (RRT) Credential.
• Valid driver’s license and good driving record.
• 3+ years of experience in critical patient care to include neonatal, pediatric, and adult patient populations.
• Well-rounded critical care ventilator experience, with a strong knowledge of cardiopulmonology and the ability to troubleshoot complex critical respiratory ventilation issues.

Skills

• Excellent communication skills both verbal and written, including customer service and organizational skills.
• Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization.
• Ability to read, analyze, and interpret equipment manuals to present complex information to customers and Nihon Kohden personnel.
• Working knowledge of Windows PCs, proficient in Microsoft Outlook email applications, and efficient with Word, Excel, and PowerPoint Office programs.
• Ability to be flexible with schedule and ever-changing working environments.
• Self-motivated and can be managed remotely.
• Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English.
• Able to work effectively both independently and in a collaborative team environment.

Pay

The anticipated hourly rate for this position is $43.00.

Schedule

This part-time position requires a minimum commitment of two 40-hour work weeks per month. Typical hours accommodate day and/or evening shifts, Monday–Friday, during scheduled work weeks. Weekend and evening work hours may be required. Work schedule may vary due to the needs of the organization or department and is subject to change at the Company’s discretion.

Working Conditions

• Physical: Generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 40 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision.
• Travel: Approximately 100%.
• Access to Customer Sites: It is an essential function of this position to perform duties in healthcare facilities and achieve necessary vendor credentialing. Proof of vaccinations (including for COVID-19) and related personal medical information may be required. Typical vendor credentialing expenses will be paid/reimbursed by the Company.
• Hazardous physical, chemical, and biological agent exposure is possible.