Clinical Application Specialist - General Imaging

About the role

The Clinical Applications Specialist for GI Ultrasound in New York City, including Hudson Valley (Westchester County), will drive and execute clinical education training and demonstration strategies. This role will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation.

Responsibilities

• Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
• Cook up, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.
• Serve as a subject matter expert for General Imaging Ultrasound and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Penetrate competitive accounts and communicate current market intelligence back to the business.
• Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation for General Imaging Ultrasound, and ongoing training needs.
• Support trade shows and professional conferences by performing product demonstration and customer training.
• Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
• Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
• Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

Requirements

• Associate degree or equivalent and 3+ years of General Imaging Ultrasound technical/clinical industry experience; plus ARDMS certification. General Imaging: American Registry of Diagnostic Medical Sonographers (ARDMS) certification in: Abdomen ( + preferred Registered Vascular Technologist (RVT), Adult Cardiac, or MSK).
• Deep understanding of clinical education training and associated process implementation.
• Demonstrated experience delivering complex information and modifying messaging based on audience.
• Knowledge of Healthcare Information Systems, networking and IT.
• Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends).

Qualifications

• Associate degree or equivalent and 3+ years of General Imaging Ultrasound technical/clinical industry experience; plus ARDMS certification. General Imaging: American Registry of Diagnostic Medical Sonographers (ARDMS) certification in: Abdomen ( + preferred Registered Vascular Technologist (RVT), Adult Cardiac, or MSK).
• Deep understanding of clinical education training and associated process implementation.
• Demonstrated experience delivering complex information and modifying messaging based on audience.
• Knowledge of Healthcare Information Systems, networking and IT.
• Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends).

Skills

• Ability to demonstrate full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
• Experience in coordinating, scheduling, and executing objective based system training for customers.
• Subject matter expertise in General Imaging Ultrasound and clinical liaison to the sales organization.
• Ability to penetrate competitive accounts and communicate current market intelligence back to the business.
• Experience in advancing new product (NPI) features and clinical techniques.
• Ability to support trade shows and professional conferences by performing product demonstration and customer training.
• Ability to develop meaningful relationships with customers and highlight key opinion leaders (KOLs) where necessary.
• Ability to demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

Benefits

• Relocation Assistance Provided: Yes

Pay

$110,400.00 - $165,600.00 Annual

Schedule

Not specified