Clinical Applications Specialist - Radiology
About the Role
Join Delta Medical Systems as a Clinical Applications Specialist and become part of a collaborative, empowered, and purposeful team. This role involves traveling to customer sites to teach healthcare providers how to use Siemens Healthineers mobile C-arms, including product demonstrations, user training, and applications follow-ups. You’ll build relationships with providers at hospitals, surgery centers, pain management clinics, and other facilities while receiving support from Delta’s administrative staff and local surgical sales experts.
This position requires 10% remote work from a home office and 80% travel to customer sites, primarily Monday through Thursday. The ideal candidate must be located within 50 miles of the Milwaukee, Midway, or Chicago O’Hare airports, as this role involves up to 80% overnight travel within Delta’s Central Zone (Minnesota, Wisconsin, Chicago, Indiana, Michigan, and Ohio). Occasional travel to the Eastern territory (PA, CT, NY, NJ, RI, VT, NH, ME, MA) may be required as backup for a colleague.
Responsibilities
- Provide on-site customer education for Siemens Healthineers mobile C-arms, including product demonstrations, user training, and applications follow-ups.
- Consult with customers on individual workflow needs and identify opportunities for improvement, such as adjusting system parameters and implementing new methods to optimize image quality and ease of use.
- Develop and maintain customer relationships.
- Coordinate with sales, project management, and service teams on scheduling customer training events.
- Partner with Delta’s sales team to identify and meet customer needs and assist in closing sales.
- Complete regulatory and process documentation in a timely manner.
Requirements
- Ability to travel extensively up to 80%, with overnight stays generally Monday through Thursday.
- Certified Clinical Radiographer with a minimum of 3-5 years of clinical surgery experience.
- Strong understanding of surgical procedures.
- Excellent presentation, communication, and listening skills.
- Valid driver’s license with a good driving record.
Preferred Qualifications
- Additional ARRT certifications and registries.
- Previous Applications Specialist experience.
- Experience using Siemens surgical imaging systems.
- Teaching experience in a clinical environment.
Benefits
- 401(k) retirement plan with company matching.
- Excellent vacation policy, including paid family leave.
- Comprehensive and affordable insurance package including medical, dental, and vision.
- Company-paid short-term disability, long-term disability, and life insurance/AD&D.
- Company car (if qualified) or mileage reimbursement.
- Paid expenses.
- New PC and smartphone provided.
- Tech support.
- Initial on-the-job training and ongoing OEM product training.
- Education assistance.
- Advancement opportunities.
Pay
Potential compensation: $55,000 - $100,000 annually.
Physical Demands
- Mobility: Ability to travel frequently, including driving to various locations and walking through client sites.
- Sitting: Prolonged periods of sitting while driving, flying, or working at a desk in the home office.
- Manual Dexterity: Frequent use of hands and fingers to operate computers, phones, and other office equipment, as well as handling sales materials and product samples.
- Visual Acuity: Continuous use of vision to read documents and computer screens.
- Hearing: Ability to hear and understand conversations over the phone and in-person, with effective listening skills for client interactions.
- Communication: Strong verbal communication skills for phone conversations and in-person visits.
- Lifting: Occasionally lifting and carrying light to moderately heavy objects, such as product samples and promotional materials (typically up to 25 pounds).