Clinical Application Specialist

Key Areas of Responsibility

• Deliver remote and onsite training to customers
• Conduct pre-training preparation and perform administrative activities post-training
• Provide Tier 2 support to customers, resolve cases, and assist in troubleshooting escalated issues
• Develop training materials and effectively communicate the training plan to customers
• Interface with customers to resolve cases, assist in troubleshooting issues, and identify customer needs to determine internal resources needed for resolution
• Work closely with clinical medical physicists, providing training and support
• Gain clinical experience through partnerships with local clinics

Knowledge, Skills & Experience

• Master's degree in medical physics, dosimetry, clinical engineering, or technical related field is preferred
• Travel required up to 60% of work weeks and occasional weekend travel
• Excellent interpersonal skills
• Exemplary communication skills (listening, verbal, written)
• Able to work independently and complete all deliverables on-time
• Enthusiastic learner who is eager to meet challenges and quickly assimilate new concepts
• Adaptable, positive, and open to new ideas and/or situations
• Highly motivated self-starter who takes initiative
• Clinical understanding of the processes in a Radiation Oncology Department
• Fluent in English with strong written, verbal communication and listening skills
• Effectively support and work with all levels of the organization