Jobs · OTHR · New York

Clinical Account Specialist, Rochester, NY

Ionis Pharmaceuticals, Inc. · Queensbury, NY · 4 wk ago
OTHR$140k–$160k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes a summary paragraph after the heading "CLINICAL ACCOUNT SPECIALIST (CAS), ROCHESTER, NY Summary". We need to not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We have: - About the role: The summary paragraph after title: "The Clinical Account Specialist (CAS) is a field-based role responsible for the launch of Ionis’s first wholly owned commercial product within their respective territory and will possess a deep understanding of the healthcare market and the Familial Chylomicronemia Syndrome (FCS) community, including the key customers and accounts treating cardiovascular and lipid related diseases. In this role, the CAS will be responsible for driving performance and working with cross-functional partners and external customers to support Ionis goals and come together to help patients in need." That's substantive. - Responsibilities: There's a big list under "Responsibilities" heading. We need to capture all bullet points. The posting includes subheadings: Customer Engagement And Experience, Market Knowledge, Account Planning, Training, Teamwork. Each with bullet-like sentences. We'll treat each as list items under
  • . Should we separate subheadings? The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
    • for any list of duties/requirements/benefits, and

      for prose. So for Responsibilities we can have

      Responsibilities

      then a
        with
      • items for each duty. We can keep the subheadings as part of li text or maybe we could embed them but not as separate headings (since only allowed headings are those list). We'll just include them in li. - Requirements: There's a "Requirements" section with bullet-like lines: "Valid U.S. driver’s license and driving record in compliance with company standardsBachelor’s Degree 5+ years of experience in Pharma sales across the following competencies: Experience in New Product launches Account-based selling HCP and IDN engagement Cross-functional field team coordination Prior experience independently managing a sales territory Background in cardiology, endocrinology, and other sub-specialties that treat FCS patients Injectable experience preferred Familiarity with Familial Chylomicronemia Syndrome (FCS) community Established relationships with key opinion leaders (KOLs) and major accounts Ability to analyze market data and develop territory strategies Record of navigating complex accounts and aligning solutions with patient needs Strong clinical knowledge and commitment to addressing patient needs" We need to parse into list items. There's a run-on sentence; we can split by line breaks? The original text seems to have no line breaks. We'll need to infer items. Probably each competency separated by spaces? Let's manually split: - Valid U.S. driver’s license and driving record in compliance with company standards - Bachelor’s Degree - 5+ years of experience in Pharma sales across the following competencies: - Experience in New Product launches - Account-based selling - HCP and IDN engagement - Cross-functional field team coordination - Prior experience independently managing a sales territory - Background in cardiology, endocrinology, and other sub-specialties that treat FCS patients - Injectable experience preferred - Familiarity with Familial Chylomicronemia Syndrome (FCS) community - Established relationships with key opinion leaders (KOLs) and major accounts - Ability to analyze market data and develop territory strategies - Record of navigating complex accounts and aligning solutions with patient needs - Strong clinical knowledge and commitment to addressing patient needs We'll output as
        • items. - Qualifications: Not explicitly separate; maybe Requirements covers qualifications. There's no separate Qualifications section. So we skip. - Skills: Not separate; maybe part of Requirements. We'll not create Skills unless explicit. - Benefits: The posting says: "Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits Full Benefits Link: https://ionis.com/careers#:~:text=Highly%20competitive%20benefits". That's a statement about benefits but not specific details. The instruction: never create Benefits section unless posting actually states them. It states "excellent benefits package" and provides a link. That's somewhat specific? It says "excellent benefits package!" but no details. The rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state benefits exist and gives a link. That's arguably stating them (though not detailed). I'd include a Benefits section with a

          describing that Ionis offers an excellent benefits package, with a link. But we must not invent details. We'll include a

          with that statement and the link as . - Pay: The posting says: "The pay scale for this position is $140,000 to $160,000". That's specific. So we include Pay section with

          . - Schedule: Not mentioned. So skip. - Also we have location: Rochester, NY. Should we include? Not a heading; maybe incorporate into About the role paragraph? The summary didn't include location. Could add a short

          with location and maybe reference requisition number? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

          or drop it. So we can include a

          for location and requisition. We must remove boilerplate: "Please visit our website, http://www.ionis.com for more information about Ionis and to apply for this position; reference requisition # IONIS004043" - we can keep location and requisition as minor metadata in a short

          . Also remove "NO PHONE CALLS PLEASE. PRINCIPALS ONLY." and EEO statement. We also need to remove duplicated lines. Now construct HTML:

          About the role

          The Clinical Account Specialist (CAS) is a field-based role responsible for the launch of Ionis’s first wholly owned commercial product within their respective territory and will possess a deep understanding of the healthcare market and the Familial Chylomicronemia Syndrome (FCS) community, including the key customers and accounts treating cardiovascular and lipid related diseases. In this role, the CAS will be responsible for driving performance and working with cross-functional partners and external customers to support Ionis goals and come together to help patients in need.

          Responsibilities

          • Customer Engagement And Experience: Educate HCPs and office staff to raise FCS disease state awareness, educate on diagnostic pathway, and instill an urgency to treat familial chylomicronemia syndrome (FCS); create positive prescribing experience through value added resourcing and HCP/patient support materials and programs; participate in conferences, congresses, and other scientific meetings to educate HCPs on FCS disease state and treatment.
          • Market Knowledge: Gather insights to profile accounts and provide feedback to field leadership and marketing to inform product sales & marketing strategy; understand local referral networks, including primary treaters, secondary treaters, and referral patterns for FCS patients; identify, validate, and document potential HCPs treating FCS patients to inform commercial strategy.
          • Account Planning: Execute the brand strategic plans by developing and executing customer focused territory strategic account plans to maximize business opportunities and customer satisfaction; build insight-driven focused tactics by understanding brand requirements & anticipating the current and future needs of our key customers including hospital and office-based Endocrinologists, Cardiologists and other sub-specialties that treat FCS patients; adjust strategies to meet business goals in an assigned region through territory strategic insight; develop strategic account plans in conjunction with field and brand leadership to appropriately engage accounts based on customer needs and brand strategic objectives.
          • Training: Participate in field meetings and training programs to understand brand messaging strategy, familial chylomicronemia syndrome disease state, and customer engagement tactics to effectively engage customers; certify on approved label, compliance training and all applicable customer engagement policies; learn and adhere to the company's mission and vision, policies and procedures, including the Ionis Code of Ethics and Business Conduct.
          • Teamwork: Partner with cross-functional teammates to understand and address the unique needs of their customers, ensuring the customer and patient experience is held to the highest standards in a compliant manner; share learnings from customer engagement activities with other field team members and leadership (e.g., national/regional leads, marketing, field ops, analytics); leverage all available platforms and technology to compliantly engage customers through multiple channels and enhance their overall experience; partner on accounts with patients who are seen by multiple specialties in multiple geographies.

          Requirements

          • Valid U.S. driver’s license and driving record in compliance with company standards
          • Bachelor’s Degree
          • 5+ years of experience in Pharma sales across the following competencies:
            • Experience in New Product launches
            • Account-based selling
            • HCP and IDN engagement
            • Cross-functional field team coordination
            • Prior experience independently managing a sales territory
            • Background in cardiology, endocrinology, and other sub-specialties that treat FCS patients
            • Injectable experience preferred
            • Familiarity with Familial Chylomicronemia Syndrome (FCS) community
            • Established relationships with key opinion leaders (KOLs) and major accounts
            • Ability to analyze market data and develop territory strategies
            • Record of navigating complex accounts and aligning solutions with patient needs
            • Strong clinical knowledge and commitment to addressing patient needs
          But nested
            inside
          • may be okay but maybe better to flatten: just list all items as top-level li, but we need to show the competency grouping. Could keep as separate li with description. Simpler: just list each bullet as li, ignoring the "5+ years..." as a separate li? Actually "5+ years of experience in Pharma sales across the following competencies:" is a heading for sublist; we could keep as li and then sublist. That's acceptable. But the instruction: Use
            • for any list of duties/requirements/benefits. It didn't forbid nested lists. We'll keep. Now Benefits:

              Benefits

              Ionis offers an excellent benefits package! Learn more about Ionis benefits.

              Pay:

              Pay

              The pay scale for this position is $140,000 to $160,000.

              Location and requisition:

              Location: Rochester, NY. Requisition #: IONIS004043.

              We should not include any other boilerplate. Now output only HTML fragment. Check for any repeated content: Ensure we didn't include "Please visit our website..." etc. We removed. Check for any filler: Benefits section has specific statement and link, okay. Check for any missing: Responsibilities captured all bullet points? We combined some but kept meaning. Ensure we didn't lose any: Let's verify original responsibilities text: "Customer Engagement And Experience Educate HCPs and office staff to raise FCS disease state awareness, educate on diagnostic pathway, and instill an urgency to treat familial chylomicronemia syndrome (FCS) Create positive

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