Clinical Account Manager- San Jose

About the role

Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point‑of‑care electroencephalography (“EEG”) platform designed for acute care settings, used in hundreds of community hospitals, large academic facilities and major IDNs across the country. The Clinical Account Manager (CAM) is responsible for launching new hospitals and organic growth of install base of hospitals. The AM will also be responsible for providing on‑going medical education to physicians and clinical staff using clinical information as the foundation for growth. This Clinical Account Manager must be based within region; no remote applicants.

Schedule

This role requires 60% travel, approximately 3 days per week.

Responsibilities

• Drive new and organic growth: expand use of Ceribell to additional acute or critical care centers within existing customer base.
• Work with the local Territory Manager to launch Ceribell at new customer sites.
• Drive new product and technology introductions for existing customers.
• Build advocacy and champions within facilities.
• Use hospital data to validate and build interest.
• Develop a qualified lead funnel within existing install base.
• Conduct formal presentations, peer‑to‑peer education, new physician training, and drive physician education.
• Responsible for upgrades and departmental expansion in existing install base.
• Apply strong project management skills to support new account launches.
• Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of company products.
• Become a clinical expert in use cases of Ceribell and relevant patient populations.
• Troubleshoot workflow solutions for departments as needed.
• Partner with clinicians to identify and establish protocols for patients at risk of seizure.
• Lead clinical teams through training sessions to help understand workflow and applications.
• Submit all required reports and training documentation on a timely basis.
• Use Salesforce.com to manage administrative tasks.
• Ensure compliance with applicable laws, regulations, and Ceribell policies.
• Work cross‑functionally to ensure successful deployment of Ceribell products at customer locations.
• Ability to work within a field‑based team and strong partnership with Territory Manager of respective region.

Requirements

• 3‑5 years of recent critical care sales experience OR 5 years of medical device or pharma sales experience OR RN’s with industry experience in supporting sales teams.
• Excellent communicator, relationship builder, creative & effective problem solver, highly organized and able to prioritize strategically