Clinical Account Manager - New Mexico/West Texas

About Ceribell

Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (EEG) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDNs across the country.

Position Overview

The Clinical Account Manager (CAM) is responsible for launching new hospitals and organic growth of the install base of hospitals. The CAM will also provide on-going medical education to physicians and clinical staff, using clinical information as the foundation for growth. This role must be based within the region. The role requires 60% / three days a week of travel.

Driving New and Organic Growth

• Expand use of Ceribell to additional acute or critical care centers within the existing customer base.
• Work with the local Territory Manager to launch Ceribell at new customer sites.
• Drive new product and technology introductions for existing customers.
• Build advocacy and champions within facilities.
• Use hospital data to validate and build interest.
• Develop a qualified lead funnel within the existing install base.
• Regular activities consist of formal presentations, peer-to-peer education, new physician training, and driving physician education.
• Responsible for upgrades and departmental expansion in the existing install base.
• Strong project management skills required to support new account launches.

Clinical Training and Education

• Educate and train physicians, hospital personnel, and/or office staff on the merits and proper clinical usage of company products.
• Become a clinical expert in use cases of Ceribell and relevant patient populations.
• Troubleshoot workflow solutions for departments as needed.
• Partner with clinicians to identify and establish protocols for patients at risk of seizure.
• Lead clinical teams through training sessions, helping them understand workflow and applications.

Reporting and Administration

• Submit all required reports and training documentation on a timely basis.
• Use Salesforce.com to manage administrative tasks.
• Ensure compliance with applicable laws, regulations, and Ceribell policies.
• Work cross-functionally to ensure successful deployment of Ceribell products at customer locations.
• Work within a field-based team and maintain strong partnership with the Territory Manager of the respective region.

Requirements

• 3–5 years of recent critical care sales experience, OR 5 years of medical device or pharma sales experience, OR RNs with industry experience supporting sales teams.
• Excellent communicator and relationship builder.
• Creative and effective problem solver.
• Highly organized with the ability to prioritize strategically.
• Ability to accurately assess and understand different stakeholders' needs and wants.
• Process cross-functional agendas and adjust strategy to achieve desired outcomes.
• Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building.
• Driven and coachable: innate desire to succeed; willing to seek out coaching, accept feedback, and apply new skills that support measurable change.
• Grit and high integrity.

Bonus Points

• Start-up experience or experience working with disruptive technology.
• Med device experience.
• Neuro ICU clinical experience.
• Sales experience.

Compensation

$100,000 base salary, $180,000 on-target earnings (OTE). A candidate's final salary offer will be based on their skills, education, work location, and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell's corporate compensation plan.

Benefits

• Performance-based incentive compensation (varies by role).
• Equity opportunities.
• 100% employer-paid health benefits for employees.
• 50%–70% employer-paid health, dental, and vision for dependents (depending on plan selection).
• 100% paid life and long-term disability insurance.
• 401(k) with a generous company match.
• Employee Stock Purchase Plan (ESPP) with a discount.
• Monthly cell phone stipend.
• Flexible paid time off.
• 13 paid holidays plus 3 company wellness days.
• Excellent parental leave policy.
• Fantastic culture with tremendous career advancement opportunities.
• Joining a mission-minded organization.